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We made our first claim with American Hone Shield after having the warranty for nearly a year, and what a disappointment this has been.

We requested service for a stoppage, and not only did the contractor not clear the stoppage, he actually caused damage by drilling a hole in our drain line in the sink.

Now we have not only a stoppage, but also a leak.

I tried to contact American Home Shield, but after sixty minutes on hold I gave up for the night.

Terrible service all around.

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