We made our first claim with American Hone Shield after having the warranty for nearly a year, and what a disappointment this has been.
We requested service for a stoppage, and not only did the contractor not clear the stoppage, he actually caused damage by drilling a hole in our drain line in the sink.
Now we have not only a stoppage, but also a leak.
I tried to contact American Home Shield, but after sixty minutes on hold I gave up for the night.
Terrible service all around.
This person wrote the review because of bad quality at American Home Shield and attached photos and videos. Reviewer claimed that he or she wants American Home Shield to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.