Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

Contracter came out the last week of October, and could not get the part to fit. He was told by sears that it was the right part, and that they would call me and come out and fix my oven.

He dropped the part off. It has been over 2 months, and I haven't received a phone call or had anybody come out. I have tried to call American Home Shield, and their recording says a 10 minute wait which turned into over 2 hours twice, and still no one answered. Also tried to go on line, which was abunch of crap also.

Same story. Sit on the phone all day. Next step for me is calling the BBB.

They sure take my money every month. I would not recommend this company to anyone.

Product or Service Mentioned: Oven Repair.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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