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Dear Sir,

I have been a customer of HSA since August 0f 2016

In that time your local contractor for us, Weiss Plumbing has done the following damage to my home. Below are photos of 4 separate incidents

****THIS SERVICE WILL NOT ALLOW ME TO ATTACHED PHOTOS***

The first incident is of the repair job that Weiss did to my kitchen ceiling after not fixing a drain problem even though being sent 3 separate times.

I had to threaten legal action to even get them to patch the damage to this shoddy point. This is exactly how they left it.

The next is an example of the human excrement that a Weiss employee sprayed all over my basement walls while trying to repair a drain issue. When I asked how he intended to clean it, his exact response was Do you have a hose I can borrow? In addition, when they pipe let go causing this, he ran upstairs and screamed to my wife Do you have a bucket really fast?!

When I told him very plainly and civilly how dissatisfied I was with everything he had done, he didnt offer an apology or a solution on how to fix his mistakes.

He just begged me not to call the Company because he would be fired.

I have had to further clean this over a series a weeks myself several times as I will never deal with this company again.

Which leads me to you. Refund my service call money from my last dealing with Weiss and refund my last monthly installment to my HSA Contract and then immediately cancel it.

I have tried over the past 3 weeks to speak with anyone in your organization to accomplish both of these actions and I am either put on hold until I get frustrated and have to return to work or I am simply just hung up on.

These both have happened at least 3 times each. I cant waste another second of my life dealing with your company.

Sincerely,

Eric Starr

Arkham Tattoo, Inc.

1562 Akron Peninsula Rd.

Suite 105

Akron, Ohio

44313

USA

Third stone from the Sun

330-255-****

Product or Service Mentioned: American Home Shield Warranty.

Monetary Loss: $161.

Preferred solution: CANCEL MY CONTRACT IMMEDIATELY .

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