On June 8 I renewed my contract by credit card in the amount of $575 - the amount given to me as the
full annual contract. On June 9 you put through another charge for $175 without my permission.
Today- August 8 - I received a bill for another $175. I do not owe you this money - nor do I have an hour to wait on line to speak with someone in the Philippines who will tell me that they understand my credit is important to me and then do nothing. Is this a huge scam? Next step BBB.
Please clear this up and notify me in writing that my account has a zero balance and is paid for the year.
DONOT SEND ME ANYMORE BILLS OR I WILL CANCEL MY CONTRACT IMMEDIATELY. I am 80 years old and have never in all my years had such unsatisfactory service.
Location: Las Vegas, Nevada