American Home Shield
Reviews and Complaints
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Verified ReviewerWaiting since January 2021 for repair of dishwasher.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClaim unresolved
- It is nice to have the warranty on the house
- Difficult to deal with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Customer service is horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill waiting for reimbursement promised since February 2021. We have called 20 + times trying to resolve this issue.
User's recommendation: Make sure that you get the names of everyone that you talk to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Eventually the job might get done
- Staff does not deliver as promised
- Failed to come as promised and never called
- Lack of availability
Phone system
User's recommendation: Not to use your company if your service remain the same.
Got response
Great results
User's recommendation: Highly effective, I'm pleased that passed consumer acted on behalf of me. I got response from AHS just one day later.
Agent did not call me back after talking to me.
User's recommendation: have none.
Ac unit is not working after spending over 500 for it to work
User's recommendation: go somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsulting and terrible customer service agent
User's recommendation: Avoid.
- Usually pretty responsive
- Unprofessional customer service
- Unwillingness to take care of a simple problem
- Over 3 mths our broken water heater not yet fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
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