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Update by user Sep 10, 2020

I am still receiving past due notices from this company even though a contract was never initiated. Here is their last contact with me and my last communication with them:This account was never actually put into affect!

I have been trying to get you guys to admit that the account is closed and was never actually opened for two months. This is your last warning before I have to initiate legal action! Handle it!Your account is delinquent. Update your payment information and make a payment here.

| View OnlineAmerican Home ShieldPAYMENT DUE >Your Account is 30 DaysPast Due.Dear Mike,Further attempts to collect this debt are underway. It is urgent that you bring your account to good standing.Please log in to MyAccount and make changes to your payment information and pay your past due balance.PAY NOW >If you've recently made a payment to bring your account current or you've contacted us with regard to this matter, please disregard this email.Customer InformationCONTRACT NUMBERPROPERTY ADDRESS294168****808 Intrepid DrLas Vegas, NV 89130You can also call 833 670 **** to update your information and make a payment.An AHS Home Warranty Plan covers the repair or replacement of many system and appliance breakdowns, but not necessarily the entire system or appliance. For more information, refer to AHS Contract Policies regarding contract terms, rates and coverage.American Home Shield, 150 Peabody Pl, Memphis, TN 38103We respect your privacy. View our policy.© 2020 American Home Shield Corporation.

All rights reserved.PLEASE DO NOT REPLY TO THIS MESSAGE. Replies to this message are routed to an unmonitored mailbox.

Original review posted by user Aug 11, 2020

Mike Ferrell

4808 Intrepid Dr, 89130

Plan:

Combo Plan

#29416****

Expires 08/08/21

Please note I called (and waited over an hour) on July 17, 2020 (within 30 days prior to effectve DATE) and cancelled this plan. I asked for an email verification of this and was told I would receive onee but I never did.

I filed a complaint with an outside service PISSED CONSUMER who contacted you on my behals.

Again no response from American Home Shield.

Today, August 11, 2020 I notice I have been charged by you.

I called you and again was told the wait was over 60 minutes. So I am sending this email and disputing the charge with American Express.

Please review and verify this plan has been cancelled July 17, 2020 and remove the charge from my American Express account.

Mike Ferrell

Preferred solution: Full refund.

Location: Las Vegas, Nevada

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