I’m hoping to enlighten home warranty customers as to WHY the service is so bad amongst home warranty vendors, and WHY reality will never meet customers’ expectations and the false promises made by ANY home warranty. Hopefully, some light will be shed on how the home warranty sausage is made, from home warranty contractors’ perspective.
Realtors need to be aware that what they are selling/promoting/using/giving is totally bogus, and the bottom line is AHS greed and contractor abuse. AHS is never going to admit this, and neither are the contractors, but read the complaints and on each one, consider the ramifications of contractor slavery, price fixing, and complete dependency on home warranty work for a business model, and it should make sense. The contractors cannot offer fair and reasonable work to the AHS homeowners or to AHS, because they would not be network providers if they did. Moreover, a company cannot serve AHS and the local public under the same name.
The home warranty game is much too crooked for a business to survive servicing both markets. There are so many home warranty companies and millions of warranty service requests out there, and some contractor will be recruited to do them. Of course if they told the truth about how it operates, nobody would go down that path. They’ll never tell the truth.
They lure a business in with volume, and as they become become dependent on the low profit, high volume calls, AHS tightens the noose on the contractor, working them harder and harder for less and less money. Then they tell the contractor: this is what we want to pay per call, and we will give you 10,000 calls per year. It’s up to the contractor to take that or go under. Can’t go back, and there are other home warranty companies to run through, and they al do the same thing.
Some more blatantly than others. Buyer beware
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Not as described/ advertised.