My AC went out the 4th of July, Average daily temps since then has been in the 110'F and above. It now has been 19 days with out AC in my bedrooms, excuses and a $750.00 bill for non covered refrigerant and still no AC.
I ended up purchasing my own portable AC unit so we can sleep in our own bed. AHS assigned AC contractor is worthless, the only time of the year when you really need there help, and they operate as if they work with banking hours. What a JOKE, and a DANGEROUS one at that in this desert HEAT.
After they repair this AC unit, I"ve decided to terminate this plan with them and just pay my way. After almost twenty years of monthly payments, what a ripoff.
Product or Service Mentioned: American Home Shield Air Conditioner Warranty.
Reason of review: Poor customer service.