Not resolved

On June 5, 2017, my air conditioner stopped working in my home.I called American Home Shield to report the problem.

A contractor came to my home and after a brief inspection, he informed me that my compressor went out. I live in Las Vegas, NV and that week the temperatures reached well into the triple digits. I informed American Home Shield, that having air in my home is very critical due to that my daughter is special needs. I called American Home Shield several times during that week for an update on my compressor.

I also called the contractor for answers and all I got was the run around. On my fourth phone called to the contractor I was treated very rudely and unpleasant. As of June 11, 2017, I have not heard from American Home Shield or the contractor for an update. I called another contractor (on my own), who arrived at my home within five hours, and the next day my air conditioner was installed.

My contract with American Home Shield is paid in full and not to received quality service is unacceptable.I will under no circumstances use or recommend American Home Shield again.

Review about: American Home Shield Air Conditioner Warranty.

Review #1062382 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Service Scheduling
Turnaround Time
Product or Service Quality
Reason of Review / Monetary Loss Air conditioner was not fix. / $8000
Preferred solution Full refund

Had an Experience with American Home Shield?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

American Home Shield - Leaking valve in my back yard American Home Shield "I have been a customer for 10 years with AHS . I'm frustrate with the last issue that happened at my home .I called for a dripping valve on the..." Read more American Home Shield Customer Care Review American Home Shield "I call AHS today amd was on hold almost am hours. This is unacceptable for this type of customer service. I have an issue with my electrical unit that keep..." Read more American Home Shield - **READ CONTRACT CAREFULLY** American Home Shield "If you are considering buying a home warranty policy from AHS, you really need to have an attorney review the contract. What YOU think it says in black and white,..." Read more American Home Shield - American Home Sheild's deception American Home Shield "AHS issued me a very lengthy contract describing all the benefits of my plan. included in that plan is reapirs to my Kitchen Refrigerator. It's provided to first year customers..." Read more Cichic - 6-months of Waiting...and Then Some Cichic "I ordered a dress off this website and it said it would take "7-10 days...so I choose the express shipping (2-3) days, which costed $20 dollars more. Guess I forgot..." Read more Shipito - They are thieves and scammers !! Shipito "In my first purchase was all perfect, (because the purchase was of little value). In my second purchase, of greater value, they told me that my package was lost in..." Read more Sunjoy Industries - Torn canopy Sunjoy Industries "I purchased a 10'x 10' Grove Gazebo by Sunjoy Industries Outdoor Patio Furniture from Ocean State Job Lots in Medford, MA back in 2013 to use during our pool season..." Read more Weathertech Canada - Terrible Mat fit and louzy costumer service Weathertech Canada "I purchased a set of front floor mats for my 2017 Jaguar XE. They took weeks to arrive and when they did unfortunately the fit was awful. There are big..." Read more