Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

On June 5, 2017, my air conditioner stopped working in my home.I called American Home Shield to report the problem.

A contractor came to my home and after a brief inspection, he informed me that my compressor went out. I live in Las Vegas, NV and that week the temperatures reached well into the triple digits. I informed American Home Shield, that having air in my home is very critical due to that my daughter is special needs. I called American Home Shield several times during that week for an update on my compressor.

I also called the contractor for answers and all I got was the run around. On my fourth phone called to the contractor I was treated very rudely and unpleasant. As of June 11, 2017, I have not heard from American Home Shield or the contractor for an update. I called another contractor (on my own), who arrived at my home within five hours, and the next day my air conditioner was installed.

My contract with American Home Shield is paid in full and not to received quality service is unacceptable.I will under no circumstances use or recommend American Home Shield again.

Review about: American Home Shield Air Conditioner Warranty.

Reason of review: Air conditioner was not fix..

Monetary Loss: $8000.

Preferred solution: Full refund.

Had an Experience with American Home Shield?

Write a review


Terms of Service
Post Comment

You May Also Like

American Home Shield - Leaking valve in my back yard American Home Shield "I have been a customer for 10 years with AHS . I'm frustrate with the last issue that happened at my home .I called for a dripping valve on the..." Read more American Home Shield - Customer Care Review from Santa Ana, California American Home Shield "i called them on sat. When my air first one out and today is Thursday and I live in Arizona an excessive heat warning for this week and yet it..." Read more American Home Shield - AHS Terrible Company! American Home Shield "We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical..." Read more American Home Shield - Plumbing Service Review American Home Shield "Quality tore all the plumbing apart for a leak but after almost a month havent come back to finish. They are the worst of any company i have ever seen...." Read more Ups driver damaged  2 packages mon & tues Ups "Review Detail Thrown pacage Ups 1/5 original star-rating waiting -MODERATION TEAM This review is waiting for approval by the Consumer Affairs moderation team. We count on members like you to..." Read more Dish Network - Installed cables on my sidinh Dish Network "My wife was home on the day of our install. The tech ran the cables on the face of our siding along the back of our house down the side,..." Read more Virgin Vacations should remove Orchard Paddington Hotel from list Virgin Vacations "Horrible experience with one of the hotel options in Virgin's Paris Hotels self guided. The Orchard Paddington Hotel located at 86-90 Sussex Gardens, London, United Kingdom is the absolute worst..." Read more Poshmark - Just DON'T DO IT! Poshmark "I wouldn't advise ANYONE to sell high dollar or expensive items on Poshmark. I sold another seller a Gucci handbag, I showed a photo of the only damage to the..." Read more