I contacted AHW to replace my hot water heater. Before I did, I had a plumbing contractor quote $800 to replace it at my cost.
After AWH's contractor came out, AHW contacted me to say they would cover the replacement, but the contractor would charge $400 for reconfiguring the plumbing, $300 for reconfiguring the gas line and $100 to take the new heater up to the 3rd floor. Guess what?
$800 either way.
I went with the original contractor who did not reconfigure anything and took the heater up in our elevator. He said it was an easy job and was in and out in less than 2 hours.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.
Location: 889 Ridge Lake Blvd, Memphis, TN 38120, USA