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Called for service on DW last Thursday. Still not assigned.

No, I cannot find a repair person for the service. This is a remote area. These type service companies may be insured but not licensed. Besides, that is your job.

FIND ME A REPAIRPERSON.

No one at this company answers and, of course, "chat not available right now." They should not have sold a policy that they could not service. Have policy on a different house with Choice Home Warranty - half the price and they answer the phone and provide technicians to repair.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1364601

Poor service repair people are horrible. They don't communicate with AHS nobody knows anything when you call.

Always 30 minutes or more to get thru to have a BS told to you once they do finally answer. I have been without a working fridge for over a month.

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