1 comment

Called for service on DW last Thursday. Still not assigned.

No, I cannot find a repair person for the service. This is a remote area. These type service companies may be insured but not licensed. Besides, that is your job.


No one at this company answers and, of course, "chat not available right now." They should not have sold a policy that they could not service. Have policy on a different house with Choice Home Warranty - half the price and they answer the phone and provide technicians to repair.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

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Poor service repair people are horrible. They don't communicate with AHS nobody knows anything when you call.

Always 30 minutes or more to get thru to have a BS told to you once they do finally answer. I have been without a working fridge for over a month.

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