Product: American Home Shield Water Heater Warranty Clear all filters (0 of 26 reviews match)
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I recently had a water heater leaking which obviously needed replacing. Waited for service provider. Had to pay 75.00 to be told it needed to be replaced. They advised it would be an additional 750 plus for additional charges to me andit would be several more days til...
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American Home Shield Water Heater Warranty
#1245880
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OVer the last three month I have had numerous issues related to Washer/Dryer, Hotwater heater and AC, all of which has resulted in delayed response time, wrong part order, replies of uncovered systems even though my coverage included ac issues you needed to read the...
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American Home Shield Water Heater Warranty
#1166236
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Hot water heater was leaking. The hot water heater is 13 years old. AHS sent out a technician who indicated additional non covered cost to install. Technician also required cash or cashiers check to cover non covered cost. When I questioned the additional work,...
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American Home Shield Water Heater Warranty
I didn't like
  • Service not finish
  • Phone call wait times are 30-45 minutes
#1148219
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My hot water heater broke on a Saturday 12/2 and I called and was told the plumber would notify me in 24 hrs. I did receive the call from the plumber and they would be at my house first thing on Tuesday morning 12/5. They came and said a new hot water heater was needed...
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1.2
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American Home Shield Water Heater Warranty
#1144487
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My dishwasher broke on 11/13.It cost me $100 on 11/16 to hear that they didn't have the part (they never do). It took until 11/30 for them to arrive with totally the wrong part. I have never known such unprofessional inadequacy. It takes hours to get to speak to anyone...
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1.0
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American Home Shield Water Heater Warranty
#1139896
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My water heater was leaking in middle of night and i have furnace next to it. AHS scheduled with some third party vendor, they gave appointment after 3 days. When i asked for immediate service as i was scared to stay in home AHS respresentative told me to take my own...
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1.0
Kinderhook, Illinois
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American Home Shield Water Heater Warranty
#1129282
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American Home Shield - Water Heater Replacement - Ripoff Costs
My water heater is busted. I was asked to pay the $75 service call fee in addition to a $395 pipe removal fee. WTH! Pipe removal fee. Cutting of 2 copper pipes, NO WAY IN *** costs $395. The plumber was awesome but in actual fact, I ended up paying for a new water...
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American Home Shield Water Heater Warranty
#1119058
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They are avoiding the inevitable and do not want to replace the water heater. Extremely frustrating! I believe they are here to make money and not to help! Don't believe in this insurance it's a scam. The only reason we have this is because the seller paid for it but...
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American Home Shield Water Heater Warranty
I didn't like
  • Customer service department
  • Not honoring the warranty
  • Very poor customer service
#1069310
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Condensation from my air conditioning coil leaked into my water heater basin and extinguished my pilot light on the water heater. Called American home shield. They sent out a technician from Affordable Leak Protection L.L.P.. The technician used my wet vac to suck out...
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American Home Shield Water Heater Warranty
I didn't like
  • Professionalism
#1065090
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I MADE A CALL YESTERDAY MORNING BECAUSE MY WATER HEATER WAS LEAKING BADLY. AFTER 12:43 SEC. SOMEONE PICKED UP. I WAS TOLD THAT THE ONLY SERVICE COMPANY AVAILABLE?? WOULD BE ABLE TO COME THE NEXT DAY OR POSSIBLY LATE THAT DAY. LONG STORY SHORT...THEY CAME OUT LATE AND...
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1.2
Product
American Home Shield Water Heater Warranty
I didn't like
  • Misleading contracts
#1043232
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