Product: American Home Shield Water Heater Warranty Clear all filters (0 of 38 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
My elderly mother who is over 80 years old with stage four cancer and undergoing chemo therapy has been without a water heater for 9 days. American Home Shield gave her the run around for 9 days, promising that a plumber will be there to replace her water heater. For a...
Read more
Anonymous
Anonymous

A standard electric water heater replacement job is worth $900, installed with new fittings and an expansion tank. AHS only pays their plumber $100 per claim, and your deducti...

1.0
Product
American Home Shield Water Heater Warranty
#1397300
Reply to reviews
American Home Shield - Fraud
On, 11/2/18 my water heater went out. I called to schedule for service in which a plumber came out and diagnose the unit. Before he left he told my husband that the part (T&P) wasn't covered under the warranty. So, going over my contract where I came to a list of our...
Read more
1.5
Product
American Home Shield Water Heater Warranty
#1394866
Reply to reviews
My water heater went out on Wednesday. Called American Home Shield. They sent out a tech. Tech guy said "I" had to call the manufacturer for parts because he was not going to wait on hold for 2 hours. Called American Home again, they sent out a tech again. Tech guy...
Read more
Anonymous
Anonymous

The customer should call the manufacturer and have them send the new part, or buy a new water heater. If AHS replaces the water heater, the modification costs will likely exce...

Anonymous
Anonymous

Go ahead and hire someone to install a new water heater. Forget the home warranty.

1.5
Product
American Home Shield Water Heater Warranty
#1359400
Reply to reviews
My contract states that my water heater and components are covered. The components under my contract are what CNJ call modifications. Yet AHS does not pay for modifications. Modifications :poop: /components are one and the same. I refuse to pay CNJ any monies for any...
Read more
Anonymous
Anonymous

This info may not be helpful to you to understand the warranty business model, but here goes. Maybe another customer will find this useful or at least understand why things ar...

1.3
Product
American Home Shield Water Heater Warranty
I didn't like
  • No real care of customer service
#1351833
Reply to reviews
I have been without hot water for 8 days now, 7 days since the hot water heater was diagnosed by the professional plumber. I got customer service numerous times only to be told a different status each time. It was clear that the plumber and AHS were not on the same...
Read more
Anonymous
You wish

You have it figured out. The contractors have to exploit the non-covered items in order to make up the difference in what a home warranty company pays. You are very fortunate ...

Product
American Home Shield Water Heater Warranty
#1348199
Reply to reviews
My water heater has been out for 5 weeks. The plumber wanted to add extras to the work so they make money. The company doesn't pay enough so they have to up charge. I took money instead of them replacing the heater. I was told on 8/20 they would may me the check. On...
Read more
Anonymous
Anonymously yours

Actually, the tech is allowed to order the part from wherever they want. Nobody tells them where to get the parts. Most of the time, “parts on order” is a delay tactic, while ...

Anonymous
Anonymous

why are you still waiting for a water heater? do you not have any money at all? A water heater replacement is one of the least expensive appliances. $875-$1300 should take car...

Product
American Home Shield Water Heater Warranty
#1348133
Reply to reviews
The first and only time I used AHS my water heater went out. It took 9 days for them to replace it and when they did the controller on the unit was found to be defective. The plumber (All Systems Heating and air) was going to order the part. It has been 2 1/2 months...
Read more
Product
American Home Shield Water Heater Warranty
#1342489
Reply to reviews
my aunt had hot water heater issues in March and the company that installed it did such shoddy work that American Home Shield offered her a recall resolution which involves another service fee and sending the same company that charged her $760 plus a service fee for a...
Read more
Anonymous
Anonymous

The foolish part is right. She should’ve checked with a local small business to compare what they would charge to do the job. She probably spent more on non-covered charges th...

1.1
Product
American Home Shield Water Heater Warranty
I didn't like
  • It fails on promises and services
#1331929
Reply to reviews
AHS sent out Beck Plumbing MTC on 6/2/18 regarding an issue we were having with our hot water heater not producing hot water. The plumber turned off our water main and discovered a leak from the water heater. He stated that we could not turn on the water main or we may...
Read more
Product
American Home Shield Water Heater Warranty
#1279380
Reply to reviews
Show

American Home Shield - Bad they monitor not fix

I wrote a detailed remarks yesterday regarding having to have a monitor come out and not fix the hot water heater. Had to go buy one and install ourselves..thank you american home shield for sending a plumber monitor and not a true service provider.
Product
American Home Shield Water Heater Warranty
#1273607
Reply to reviews