Product: American Home Shield Water Heater Warranty Clear all filters (0 of 41 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Had a water heater leak. Contract states all parts and components covered, however, AHS stated all installation costs were "modifications" excluded from coverage. Do not trust them..
Read more
Anonymous
Anonymous

Plumbers charge $900 to install electric 50 gallon water heater, including water heater, expansion tank, and new shut off. Gas water heater is roughly $300 more to connect gas...

Product
American Home Shield Water Heater Warranty
I liked
  • Cancelling contract
#1415084
Reply to reviews
An Attorney should open up a Lawsuit against this Company I plan on contacting the BBB and making a Formal complaint! Do not give this company your money. I bought my Contract with my home. Everything in the house was warranties. If they couldn’t fix it they would...
Read more
Anonymous
Anonymous

They sell peace of mind. You had it, right up until you needed them to pay for something, so I wouldn’t call it a complete waste. Sorry you had to wake up from the peaceful dr...

1.0
Product
American Home Shield Water Heater Warranty
#1410800
Reply to reviews
Please NEVER EVER take warranty from American Home Shield (AHS). We came back from vacation on November 22nd at 11 pm and as soon as we entered home, we heard water dripping sound and water was on the floor. We heard the sound from water heater, so we realized there...
Read more
Anonymous
Anonymous

It is Thanksgiving holiday for most everyone. It is unfortunate that you had a water heater leak on Thanksgiving, and there are many plumbing companies available for a premium...

Product
American Home Shield Water Heater Warranty
#1407128
Reply to reviews
My elderly mother who is over 80 years old with stage four cancer and undergoing chemo therapy has been without a water heater for 9 days. American Home Shield gave her the run around for 9 days, promising that a plumber will be there to replace her water heater. For a...
Read more
Anonymous
Anonymous

A standard electric water heater replacement job is worth $900, installed with new fittings and an expansion tank. AHS only pays their plumber $100 per claim, and your deducti...

1.0
Product
American Home Shield Water Heater Warranty
#1397300
Reply to reviews
American Home Shield - Fraud
On, 11/2/18 my water heater went out. I called to schedule for service in which a plumber came out and diagnose the unit. Before he left he told my husband that the part (T&P) wasn't covered under the warranty. So, going over my contract where I came to a list of our...
Read more
1.4
Product
American Home Shield Water Heater Warranty
#1394866
Reply to reviews
My water heater went out on Wednesday. Called American Home Shield. They sent out a tech. Tech guy said "I" had to call the manufacturer for parts because he was not going to wait on hold for 2 hours. Called American Home again, they sent out a tech again. Tech guy...
Read more
Anonymous
Anonymous

The customer should call the manufacturer and have them send the new part, or buy a new water heater. If AHS replaces the water heater, the modification costs will likely exce...

Anonymous
Anonymous

Go ahead and hire someone to install a new water heater. Forget the home warranty.

1.5
Product
American Home Shield Water Heater Warranty
#1359400
Reply to reviews
My contract states that my water heater and components are covered. The components under my contract are what CNJ call modifications. Yet AHS does not pay for modifications. Modifications :poop: /components are one and the same. I refuse to pay CNJ any monies for any...
Read more
Anonymous
Anonymous

This info may not be helpful to you to understand the warranty business model, but here goes. Maybe another customer will find this useful or at least understand why things ar...

1.3
Product
American Home Shield Water Heater Warranty
I didn't like
  • No real care of customer service
#1351833
Reply to reviews
I have been without hot water for 8 days now, 7 days since the hot water heater was diagnosed by the professional plumber. I got customer service numerous times only to be told a different status each time. It was clear that the plumber and AHS were not on the same...
Read more
Anonymous
You wish

You have it figured out. The contractors have to exploit the non-covered items in order to make up the difference in what a home warranty company pays. You are very fortunate ...

Product
American Home Shield Water Heater Warranty
#1348199
Reply to reviews
My water heater has been out for 5 weeks. The plumber wanted to add extras to the work so they make money. The company doesn't pay enough so they have to up charge. I took money instead of them replacing the heater. I was told on 8/20 they would may me the check. On...
Read more
Anonymous
Anonymously yours

Actually, the tech is allowed to order the part from wherever they want. Nobody tells them where to get the parts. Most of the time, “parts on order” is a delay tactic, while ...

Anonymous
Anonymous

why are you still waiting for a water heater? do you not have any money at all? A water heater replacement is one of the least expensive appliances. $875-$1300 should take car...

Product
American Home Shield Water Heater Warranty
#1348133
Reply to reviews
The first and only time I used AHS my water heater went out. It took 9 days for them to replace it and when they did the controller on the unit was found to be defective. The plumber (All Systems Heating and air) was going to order the part. It has been 2 1/2 months...
Read more
Product
American Home Shield Water Heater Warranty
#1342489
Reply to reviews