Product: American Home Shield Water Heater Warranty Clear all filters (20 of 20 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
My water heater was leaking in middle of night and i have furnace next to it. AHS scheduled with some third party vendor, they gave appointment after 3 days. When i asked for immediate service as i was scared to stay in home AHS respresentative told me to take my own...
Read more
1.0
American Home Shield Kinderhook, Illinois
Product
American Home Shield Water Heater Warranty
#1129282
Reply to reviews
American Home Shield - Water Heater Replacement - Ripoff Costs
My water heater is busted. I was asked to pay the $75 service call fee in addition to a $395 pipe removal fee. WTH! Pipe removal fee. Cutting of 2 copper pipes, NO WAY IN *** costs $395. The plumber was awesome but in actual fact, I ended up paying for a new water...
Read more
Product
American Home Shield Water Heater Warranty
#1119058
Reply to reviews
They are avoiding the inevitable and do not want to replace the water heater. Extremely frustrating! I believe they are here to make money and not to help! Don't believe in this insurance it's a scam. The only reason we have this is because the seller paid for it but...
Read more
Product
American Home Shield Water Heater Warranty
I didn't like
  • Customer service department
  • Very poor customer service
  • Not honoring the warranty
#1069310
Reply to reviews

American Home Shield Water Heater Warranty Review

#855363
1.0
Details
Thug company. nothing is covered in their policy. They are liers.We shoild file a law suit agsinst this company. they left my heater leaking.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

American Home Shield Water Heater Warranty Review

#834463
1.7
Details
Easy to submit request and pay your deductible. Near impossible to find a good contractor they send. 4 weeks and my 14 yr old water heater still isnt replaces. I suspect AHS only contracts with the cheap guys. Will be cancelling my AHS contract.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Condensation from my air conditioning coil leaked into my water heater basin and extinguished my pilot light on the water heater. Called American home shield. They sent out a technician from Affordable Leak Protection L.L.P.. The technician used my wet vac to suck out...
Read more
Product
American Home Shield Water Heater Warranty
I didn't like
  • Professionalism
#1065090
Reply to reviews
I MADE A CALL YESTERDAY MORNING BECAUSE MY WATER HEATER WAS LEAKING BADLY. AFTER 12:43 SEC. SOMEONE PICKED UP. I WAS TOLD THAT THE ONLY SERVICE COMPANY AVAILABLE?? WOULD BE ABLE TO COME THE NEXT DAY OR POSSIBLY LATE THAT DAY. LONG STORY SHORT...THEY CAME OUT LATE AND...
Read more
1.2
Product
American Home Shield Water Heater Warranty
I didn't like
  • Misleading contracts
#1043232
Reply to reviews
Water heater went out, I have all girls, they need their H2O....and hot! Called AHS, and they sent out a plumber, thought he would fix it, nope, he says "yep, you need a new H2O heater, that will be $75.00 please." AHS says they will send me their "approved Water...
Read more
Product
American Home Shield Water Heater Warranty
#1036473
Reply to reviews
Hot water heater (HWH) went out on 1-17. Sent a plumber out. Plumber took time ordering new HWH. Had agent call plumbing co. to check status.. 1-19 called plumbing co and said waiting on AHS to order HWH. Called AHS said they ordered, but no one knew where it was...
Read more
2.8
Product
American Home Shield Water Heater Warranty
I liked
  • Agents tried to help
I didn't like
  • Time it takes to get a hot water heater
  • Dad got hwh in 3 days with ahs
#994410
Reply to reviews
The hot water heater went out on Sunday, December 25, 2016 at approximately 5:30 a.m. I called in the claim immediately for which I received a automated response. Knowing that it was a holiday, I won't get an immediate response. Therefore, I called back Monday...
Read more
1.5
Product
American Home Shield Water Heater Warranty
I didn't like
  • No management available to resolve issues
#983038
Reply to reviews
AHS called 12/28 - repair labor, new water heater and haul away fully covered. 12/28 servicer confirmed 9:00 a.m. for 12/29. Tech arrived and completed job. While being without hot water for numerous days, I really cannot complain due to the Christmas holiday. My...
Read more
4.5
Product
American Home Shield Water Heater Warranty
I liked
  • That ahs stands behind its warranty contract
I didn't like
  • Service delay created by the holiday
#981726
Reply to reviews
I am ten days out on trying to get a water heater that is leaking fixed or likely replaced. They sent a guy out but because we had shut the water off (it was leaking!!) they denied the claim. I called back and pushed to get another guy out ther and had it leaking for...
Read more
Anonymous
Anonymous

Had to pay a $100 deductible to get my water heater checked out took about two weeks for them to come. Turns out I need a new one it gets approved but I still have to pay plum...

1.0
Product
American Home Shield Water Heater Warranty
#971686
Reply to reviews