Columbia, Maryland
1.0
Details
1 comment

Had AHS for 6 years. Typically, they have responded well.

Now I have a toilet that won't fill with water. I called and was immediately assigned a plumber. The plumber got sick and AHS continues to drag their feet on providing another plumber. The hours and days continue to pass.

I'm only off this week. This is obnoxious. I will change who choice warranty. Customer service at AHS was rude.

'Can I speak to a supervisor? NO'. Really.

I pay 750 a year and haven't called them in years. I have already consulted with an attorney for breach of contract.

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Poor customer service.

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Anonymous
#1086239

ya im dealing with them over a dryer.bad customer service. catch 22 on who's right, there subs or who's wrong?

not me it must be some trouble on their end.

there you go catch 22!!!nobody is responsible.suck it up.

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