Product: American Home Shield Warranty Clear all filters (0 of 317 reviews match)
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This home warranty is not worth the money ...customer service is terrible and not enough information is provided at the time of purchase in order to understand how best to use their services. My garage door opener failed after being in my new home for only a few weeks....
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1.0
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American Home Shield Warranty
#1066362
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Oven and stove needed repairs/replacements.Stove completely stopped working around May 8, 2017. I called for service. Service person made one visit and I didn't hear from him or AHS FOR 5 weeks. I called again. Another service person came. He stated that my stove was...
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1.1
Product
American Home Shield Warranty
#1064086
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This company will basically give you such a run-around you'll get tired and give up.Terrible customer service with excessive hold times and useless call center reps. The actual techs sent to your home are sloppy, incapable, rude and disrespectful. Typically they are...
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1.0
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American Home Shield Warranty
I didn't like
  • Ahs utilizes subcontractors that are unvetted
  • Ahs
  • No interest whatsoever to please the customer
#1059974
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AHS has been my home insurance company since 2005 and everytime I have used it I have been fully satisfied with ther service.The extra 75 dollars for service is alittle too much but the contract specified the copayment and we signed for it. To get a better deal what I...
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4.4
Product
American Home Shield Warranty
#1049249
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In both instances we contacted American Home Shield and had to pay the additional service fee ($75 each time) on top of what we already paid for coverage before someone came out to look at the dishwasher and sink. Neither problem was ever fixed. For the money that we...
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American Home Shield Warranty
#1048150
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Run away, this company employs extremely unethical business practices.When you call customer they put you on holds about every 2 minutes for about 10 minutes, I guess in the hopes you just hang up. I had a policy with them for 3 years, never used them. The one time I...
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1.0
Product
American Home Shield Warranty
#1048106
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When my appliances started ageing!The servicemen that were sent out (same company)installed cheap parts and if I wanted better parts I would have to pay more because AHS would not cover ???? I had to buy my own garbage disposal and have it installed. They were crooks....
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1.5
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American Home Shield Warranty
#1040632
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We had American Home Shield, and they sent someone out within about a week. Repair person said it was fine, and replaced it. We had to pay $125.004 for the service call. On 4/27/2017,garbage dispoal died. We called American Home Shoeld. The customer service rep was...
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1.1
Product
American Home Shield Warranty
#1040211
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Kept on getting e-mails regarding my payments past due.I called and they had written wrong credit card number. They supposedly corrected it. Then another few weeks I get another e-mail past due. This time no credit card number in file. So after getting this supposedly...
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1.9
Product
American Home Shield Warranty
#1039274
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American Home Shield Warranty Review

Worst company ever. I have had them for two years paid $100 for a guy to come over for 5 minutes to say that's not covered. AHS how about a free diagnostic then pay for the repairs. Their customer service is the worst. They work hard on taking your money and goving you nothing. Only thing I got from them was we are not helping and why would you want to cancel services with us??
1.0
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Service Scheduling
Product
American Home Shield Warranty
#1030932
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