Baltimore, Maryland
Not resolved

AHS called a plumber to repair my sump pump on September 3, 2010. AHS notified me on September 24, 2010 that they were not going to repair the sump pump because the sump pump was used for ground water, air conditioning drain line and the water heater, and thus my coverage was voided.

The pump that was broken ( after 12 years) was taken by their plumber, because he assumed that it would be covered, and he had started to work on the problem, but did not have a sump pump in his truck... nonetheless, my old sump pump is gone, the area is torn apart, and yes water has started to rise...Guess what AHS said...."You call the plumber", "We didn't take it, they did"...

It's not our problem...its yours.... Thanks AHS...Jennifer & Annette.

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