Recently renewed policy despite being unhappy in the past... found out their premium has gone WAY up (DOUBLE!) supposedly to cover additional issues (additional coverage that had caused us to be denied in the past).
Called about a leaky toilet and was confirmed that it was covered. However their technition claims it was improperly installed (news to me, we've lived here 20 years and it hasnt leaked before) Improper installation is supposed to be covered... but they are denying it based on "pre-existing condition". How can you cover "improper installation" but then deny it if it is pre-existing if you don't do an inspection before you take my money??
Everything in my house has been installed (properly or improperly) BEFORE I purchased the policy. So how can you cover improper installation and then deny based on pre-existing???
Product or Service Mentioned: American Home Shield Warranty.