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I have been dealing with AHS for over 3 months prior to that air conditioning issues..For the passed 5 years this company is sincerely a disgrace...They have NO loyality to anyone...Its about them..They seem to forget that it is the puvlic the homeowners who keep them making tbere millions yearly tbrough the direct withdrawals for the monthly membership...I am considering a CLASS ACTION SUIT..if interested please advise..

Reason of review: Bad quality.

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Guest

We cancelled or contract with American home shield. We had a claim with our water heater, not covered unless we paid almost $900 out of our own pocket.

Their technician said we needed gas line re-routed. We got the whole thing replaced and the gas line which has been there at least 30 years is fine! Ripoff! We also had a claim on our heat and air system.

Guess what? Not covered. We asked for 2nd opinion which contradicted their first technician.

Still not covered. They will fix minor problems that you probably could get fixed for your service fee but beyond that their response is NOT COVERED

Guest

I am willing to join you law suit this is a horrible company had problems with A/C been work on for one year still not working right

just cancelled service

Guest

Yes, I agree with you on hiring attorney, but highly recommend you contact the B.B.B, & Consumer Affairs by way of the State Attorney Office & filed your complaints, before spending money on an Attorney. Those jerks at American Shield may get worried & make the repairs....!

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