Product: American Home Shield Refrigerator Warranty Clear all filters (0 of 23 reviews match)
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Over 20 calls over 9 weeks and the refrigerator is still broken! Had to buy a small dorm-size to get by. Shelley said she would reimburse and of course, have not received. OVER NINE WEEKS and say part is still backordered! They should have replaced at this point. Every...
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Anonymous
Anonymous

The BBB is a useless complaint forum that the consumer should look at BEFORE you buy the policy, not after. The BBB does not have the power to “shut them down”. The consumers ...

1.0
Product
American Home Shield Refrigerator Warranty
I didn't like
  • Very poor customer service
  • Never repair products
  • Horrible customer service
#1358870
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Hello everyone I'm going into my 2nd month trying to get my Dryer fixed hasn't worked in over a month had same problem last year didn't fix it my dryer and fridge have been seen already by the first contractor that came out and said they both are irreparable and will...
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Anonymous
Gary

DONT everr buy home insurance from HLWp,i paid 400.00 for a one year policy,my fridge. went out last week,now they say they wont pay to have it fixed because it is too old.If ...

Anonymous
Get aLife

Read your heading—it applies to you as well as AHS, or as you call them ASH

1.1
Product
American Home Shield Refrigerator Warranty
#1349846
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My fridge went out and I called for service, took 20 minutes before response. they gave me a repair company who told me it ould be 5 days before they could see me. Unecceptable with food in the fridge. call American backed and held for 30 minutes. So I call another...
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Anonymous
Anonymous

Home warranties are not meant to be “Express Service” plans. You have to choose price or quality, because as with everything in life, you can’t have both.

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American Home Shield Refrigerator Warranty
#1343584
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American Home Shield - Company is a rip off

Refrigerator needing repaired all most three months without it still waiting supposed to be 7-10 after deemed nonrepairable to be replaced a month later still waiting made 3 payments and was told service charge would be saved for the inconveniences then they took it any way with me knowing so not very happy with the services
Product
American Home Shield Refrigerator Warranty
#1334550
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On 6/05/18, Active Appliance ,6736 Van Nuys Blvd, CA 91450 responded to a American Home Shield warranty request for service on my 13 year old LG freezer/refrigerator. The technician came out inspected the issue: Ice maker not working; plastic rail cracked for tray;...
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1.1
Product
American Home Shield Refrigerator Warranty
I didn't like
  • Give you the run a round
#1293722
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AMERICAN HOME SHIELD REVIEW RATING: Poor LIKELY TO RECOMMEND: No PROBLEM: Refrigerator stopped cooling and we submitted AHS service request June 6th. Refrigerator not repaired or replaced per AHS agreement as of June 30th. BACKGROUND: - Technicians (Amtec) not able to...
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1.6
Product
American Home Shield Refrigerator Warranty
I didn't like
  • No path to customer resolution
  • Poor service contractors
  • Took service fee and still no service after 1 month
#1292358
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Problem with refrigerator, sent person twice, but no repair. Just kept saying that's normal for refrigerators. No matter what issue we described. Anything to avoid paying or repairing. More details... Everything in freezer gets frost all over it, items in refrig...
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1.0
Product
American Home Shield Refrigerator Warranty
#1285686
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All but American home shield said it was the main compressor.. Their tech said it was a 15 dollar filter dryer and 1,000 dollar Freon replacement (guess which of these 2 costs they cover). Impossible to get a live agent on the phone. When and if you do they say their...
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HeartyKomodoDragon
HeartyKomodoDragon

I totally agree, SCAM!!!!! They quoted me my cost would be $1800 (wtf) for a leak, valve, coil, and switch. Guess what I needed replaced..... nothing!!!! I was only out of ref...

Anonymous
Hien

Horrible company. Under no circumstance don't go to them. It always takes a long time to get live agents on phone. They often have computer problems but can't transfer your ca...

1.0
Product
American Home Shield Refrigerator Warranty
I didn't like
  • Anything about them
#1266757
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On Oct 5th I called to have my refrigerator and built-in microwave repaired company assigned never called when I called them they said it would be three weeks before looking at appliances on November 11 I called in again for service repair, for now, three appliances I...
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1.0
Product
American Home Shield Refrigerator Warranty
I didn't like
  • You dont deliver what you promise and no one follows up
  • Warranty service
#1134665
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I have been waiting on a part for my refrigerator for 3 weeks. No part is in and AHS tells me to rent a refrigerator and send them the bill. That’s not what my contract says if you are unable to repair an item it needs to be replaced. In these 3 weeks I have been on...
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1.0
Product
American Home Shield Refrigerator Warranty
I didn't like
  • Waiting 6 weeks for repair replacement
  • Calling out vendor for same issues multiple times
  • Lack of flexibility
#1126271
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