Atlanta, Georgia
Not resolved
1 comment

It is 100 degrees and my air-conditioning unit went out 2 days ago. Someone was sent today and determined the unit need to be replaced.

The earliest they can do it is 6 days. AHS American Home Shield need to hire contractors who can respond in a timely fashion. Why not do business with a company who has the manpower to deal with last minute emergencies. It should be about providing fast service to the customer as they claim!

AHS should stop hiring insufficient contractors. If I had the money and went to another contractor - I bet they would get the job done faster! They need the money in the economy. Hire more efficient contractors AHS!

Provide timely service for your customers AHS! You fail in this area because of the contractors you chose.

Product or Service Mentioned: American Home Shield Claim.

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Anonymous
#391794

I am not sure where you are located however its usually not the contractor who causes delays. AHS purchases their own parts from their IA office and that is cause of delay.

If contractors could always supply their own parts then delay would be much less. Just some addl info

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