Manufacturer: American Home Shield Category: Warranty Clear all filters (2 of 2 reviews match)
After being a AHS customer for years, we recently filed a repair request on our pool heater which happens to be over 14 years old. AHS send out a technician of their choosing who promptly said that the rusted heater coils were caused by a sprinkler head and denied the claim?!?! A 14 year old heater that has sat in the weather all of that time was damage by nearby sprinkler head (which is even pointed in the opposite direction). Don't bother...
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Define Pool Heater " An appliance that heats a pool" not if you live in Florida and have a warranty with AHS. I SPECIFICALLY ASKED the sales person at AHS is my pool heater covered, yes she said !!she did not say well only if you have a certain type of pool heater which it would now seem that most people in Florida have. Guess what that big black lump that heats my pool "My Pool Heater" is not a pool heater after all, it's a "Heat Pump" and yes...
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I didn't like
  • Not reliable
  • Fustrating
  • Wait time on line