I have been a customer for AHS for four years and requested for service. AHS sent a JED Mechanical Plumbing & GAS 45945 Trefoil Lane Suite 118, STERLING ,VA 20166.
JED Mechanical charged me 75 dollars as per contract and he mentioned these are the following items that are not covered by AHS: water line mod for 225.00 Expansion tank 175.00 GAS Permit:135 DRAIN PAN 75 610.00 are the expenses to be covered by me which is very ridiculous . I talked to the AHS and they are not willing to talk to JED Mechanical to negotiate.
Then I went for Cash out value and AHS offered 515.00 for the water heater and labor charges which is very less than the water heater itself and also they don't provide the list of suppliers (also as it is a scam.) Please go through all the details and Reviews before getting warranty from AHS , there are so many hidden costs and It is not worth going with AHS. You will end up paying more premiums which will end up more than Appliance cost and Installation.
Product or Service Mentioned: Jed Plumbing And Gas Water Heater Repair.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Full refund.
American Home Shield Cons: Ahs not worth at all loss of money.