The preventative maintenance plan is a hoax. The person they sent out could not speak english and finished my inspection in 15 minutes.
I have a 6000 sq ft home with two units. My wife eventually figured out he was saying we need a filter, which she immediately purchased and had him install. When he left the system would not go off. We went through a horrible time trying to explain the situation to AHS.
They initially told us the would send out a technician to fix the problem and we would be charged the $64 fee. A technician came out two days later and informed us the preventative maintenance person had not inspected anything based on his observations.
When I requested a refund from AHS they gave me a email address to write to and request a refund. Doubt if I have any luck there.
Monetary Loss: $139.