Every time we try to use our home warranty with American Home Shield we end up paying more money and getting really sorry service. And don't think that they care because if you have ever tried to lodge a complaint with them you will know what bad experience feels like.
Today we waited on hold for almost an hour only to have our call disconnected.
Still have not had a word from the service tech about when we can expect to see them. Check around before you buy, American Home Shield is not worth the money and will only lead to frustration.
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.