AHS is a scam. They make their money by being sure to avoid your expenses.
(e.g. an insurance company). To work with a company that lacks accountability and is so comfortable with false advertising of poor services astounds me. I was cordially assured that their company not only was not responsible for the damage that their contractor caused to my home.
Not only were they not responsible, but did not even want to see the images of the damage he caused. They informed me that he did not follow "procedures' on their end by "calling in a diagnosis" befor repairs, prior to repairing. But again, that is of no concern of theirs. They were not interested that now I face 1000's of $'s of repair because the damages their contractor caused, "work" ordered by them, as they would not allow me to use my known, trusted and quality plumber.Their guarantee is false.
Beyond that, their concern for "the customer's satisfaction" and mission of "protecting their home" is smoke and mirrors. They are readily content with faulty and destructive contractors and peacefully lack accountability for the services they provide.
DON'T BE FOOLED.