American Home Shield is a fraudulent corporation who have no intention of honouring the contracts.
Wait time for service on the telephone is always in excess of 20 minutes.
Book a service call on line and wait for 3 days or longer to get a response then another 5 days for an appointment.
They know that in Houston the weather is hot so when there is a problem with the air conditioner you will go and get a professional to do the repair rather than wait for the non- existent repairs.
A total fraud and should be run out of business rather than being allowed to rip off people