American Home Shield Homeowners Policy Claim Reviews and Complaints
- Uses vendors who say unit is working when not
- Vendors are incompetent
- Waiting on hold then being disconnected
Update by user Jul 15
After 3 days of calls with people who can't speak decent English in India or wherever I got a person in GA who then got me to a person in Memphis who was the FIRST person that actually seemed to think I had a problem. She arranged for Moore Air to come out the next day...
- Denying claims
American Home Shield in District 1, Tennessee - Swamp Cooler Repair
- Lack of a call-back feature when waiting on hold
- Waiting for call back and never getting one
- No resolution to issue
- No accountability & no oversight of repair techs
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