Manufacturer: American Home Shield Category: Claims Clear all filters (30 of 30 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Now, that I need the AC unity replaced, American Home Shield claims they won't cover my unit because it's a commercial unit. So, they take my money for 2 years, send multiple technicians (3 in the last week), and when the final diagnosis is to replace it, they...
Read more
Product
American Home Shield Homeowners Policy Claim
#1077631
Reply to reviews
My ac went out Saturday in AZ at 108degrees.Called first thing Monday an the best they said was Thursday. I explained it was unacceptable due to the climate so I called again the next day as they said they were all booked. I got a call from service company an they said...
Read more
Anonymous
Anonymous

If I lived in a place with the potential for high temperatures of that nature, I would either :1) Institute and execute a Plan B. Window units in key areas , vent fans in hig...

1.0
Product
American Home Shield Homeowners Policy Claim
#1077555
Reply to reviews
I've had nothing but grief from AHS, including trying to cancel the contract.1. They always try to find at reason not to cover an item; I am convinced they offer incentives to their contractors to "create" reasons to avoid coverage. I contact AHS via telephone and chat...
Read more
1.0
Product
American Home Shield Homeowners Policy Claim
#1075592
Reply to reviews

American Home Shield - Trying to get service

#1072779
1.1
I had a leak water pouring from bedroom ceiling. Called no answer it was Sat night. Opened ticket on line. Called on monday. Plumber said he knocked on door on tues morning. Think he was at wrong house. Dog never barked did not hear anything. On hold for over hour. Still have no anwers but they can. Put in their charge. For work not done. Cancelling contract. BS COMPANY
Comment Be the first to start a discussion
Show

American Home Shield - Failure to deliver

#1049459
I have been lied to by AHS on a continuous basis. They couldn't find an installer for my dishwasher so they offered to send a check for installation. That was two weeks ago. Called today and was told someone didn't send in request. Would be two more weeks. These people are a ripoff!
Comment Be the first to start a discussion
Show

American Home Shield Homeowners Policy Claim Review

#938896
I have a complaint with American Home Shield. They denied a claim for repair of a covered item. The basis of the denial was not accurate . I'm a landlord with with five properties I carry home warranties on.
Comment Be the first to start a discussion
Show
Called about a side by side refrigerator.Refrigerator was freezing everything in vegetable storage shelf. Sent out a contractor 2 times that turned my side by side into a side by side freezer. Requested a second contractor, after I have already paid my service fee of...
Read more
Product
American Home Shield Homeowners Policy Claim
I didn't like
  • Would not recommend them
#1073008
Reply to reviews
American Home Shield is terrible! They work with companies that are often F rated BY BBB or Angies List. Those companies rely on Ahs income and willl nickel and dime repairs so American Home Shield keeps using them. I had water leakage from the fridge line, it took 2...
Read more
2.6
Product
American Home Shield Homeowners Policy Claim
#1072908
Reply to reviews
My experience with American Home Shield. Up until this point I generally have not had any substantial complaints about this home warranty company. However, on Saturday around 1900 we smelled a burning smell coming from the garage, then the smoke detectors started going...
Read more
1.5
American Home Shield Lake Hamilton, Arkansas
Product
American Home Shield Homeowners Policy Claim
#1072699
Reply to reviews
I would bet that %75 of you had this happen.You request service, a contractor is assigned to your case, and guess what? It all stops there. No contact from anyone!!!! The contractor never calls, AHS never follows up, nothing in place to send up a flag that there's a...
Read more
2.5
Product
American Home Shield Homeowners Policy Claim
I liked
  • Not much yet
I didn't like
  • Lack of service
#1072134
Reply to reviews
here is our story: May 8 Placed a request for services with American Home Shield, for our AC unit because it was not cooling properly May 11 - Scheduled the 1st appoint with Total Air Care. The contractor rescheduled it because of its double booking. May 12 Scheduled...
Read more
Anonymous
Anonymous

Home warranty companies and their paid performers generate a lot of gripes on this website.I fell victim to one of them and their shoddy contractors and miserable conniving se...

Product
American Home Shield Homeowners Policy Claim
#1071632
Reply to reviews
Let me start by saying I have used AHS since 2013.Mostly my service has been okay until today! I live in Charleston SC and during the summer it gets pretty hot, not to mention the humidity. I come home from being out of town with my family and dogs to find that my HVAC...
Read more
1.0
Product
American Home Shield Homeowners Policy Claim
#1064928
Reply to reviews
I have 2 - separate GE refrigerators that went out at the same time 0n June 7-17 and I called AHS at 11:30PM and turned this repair in.I was given over 1 week repair from Quality Svcs. My freezer was out on both refrigerators, food in freezer and refrigerator section...
Read more
1.2
American Home Shield Carroll, Iowa
Product
American Home Shield Homeowners Policy Claim
I liked
  • Rep by the name of kim tried to be compassionate and assist me
I didn't like
  • Wash i got from reps when i requested a supervisor
#1064810
Reply to reviews