Product: American Home Shield Homeowners Policy Claim Clear all filters (0 of 121 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
American Home Shield - Terrible!!
American Home Shield - Terrible!!
I’ve been a customer for several years. Called them for my microwave/ oven combo unit. The lining inside the microwave is gone. The cynicism came and told us it was beyond repair. He also wrote in his report that it was a health hazard. company contacted me several...
Read more
Anonymous
Justbluefish

Seriously, AHS customers slay me. When you get ready for a new appliance, purchase one!! Why do you give your hard earned money to these scammers while you live as if you are ...

1.0
Product
American Home Shield Homeowners Policy Claim
#1416274
Reply to reviews
AHS has had 2 technicians report my gas stove as unsafe, but it has been over 30 days, and AHS hasn’t repaired or replaced my stove. I opened my claim on 9/18/2018, but AHS keeps running me around. Do not expect this company to honor their warranties. Previously they...
Read more
Anonymous
Anonymous

Ask AHS for the cashout option and move on with your life. Since this happened to you twice, surely you are going to cancel the home warranty and save for your own repairs, ri...

1.1
Product
American Home Shield Homeowners Policy Claim
I didn't like
  • Unpaid claim
#1385856
Reply to reviews
12, 2018 I placed a call to American Home Shield for a toilet issue. At the time when I called I told the customer service rep. that the toilet was not leaking but that it loose in the front of the toilet where when you would move it would raise off the floor. They...
Read more
Anonymous
Anonymous

Denial of the claim is the primary way that the plumber has to keep AHS’ calls coming to their plumbing business and keep everyone’s costs low—mostly the plumbers! If the clai...

2.0
Product
American Home Shield Homeowners Policy Claim
I liked
  • It seemed like a great company at first
#1383460
Reply to reviews
We paid American Home Shield $600 for a warranty to cover our appliances and A/C. We specifically chose them because they cover A/C issues and replacement and we were hoping to avoid any huge costs to our bottom line - in case anything went wrong, as we have two kids...
Read more
Anonymous
Unfortunately honest

Here is the reason: money. AHS takes the customer’s $500-900 per year for the policy, and they have to pay out less than that or else they lose money. Their customers hope to ...

1.0
Product
American Home Shield Homeowners Policy Claim
I liked
  • I wish i could give them zero stars
I didn't like
  • Customer service and quality of work
  • Very unprofessional and misinformed
  • Did not abidee by contract
#1370379
Reply to reviews
Have had American Home Shield for years. Up until the 1 1/2 years I use to recommend. Never again. Calls are outsourced out of the country On hold usually over an hour if call is dropped, usually longer. Horrible customer service. Only say I am sorry. Not making a...
Read more
1.0
Product
American Home Shield Homeowners Policy Claim
#1346482
Reply to reviews
My A/C in the attic had a water overflow that create a wet cracks on the ceiling that in a couple of day it fallen down. I pay $75 to place a claim to repair the loose A/C pipe then after the 1st contractor evaluation they (AHS) rejected it. Then after too many phone...
Read more
Anonymous
Anonymous

AHS doesn’t instruct the contractors to use denial tactics, but they do strictly enforce monetary spending limits across the board on the average cost (from all the work order...

1.0
Product
American Home Shield Homeowners Policy Claim
#1343469
Reply to reviews
Without water for 5 days and no resolution yet. AHS won't authorize the plumber to acquire the water heater and AHS didn't acquire a water heater during weekdays, and now it is the weekend. AHS claims they can't do any authorization or water heater acquisition until...
Read more
Anonymous
Putthatinyourpipeandsmokeit

Brace yourself. Once you do get your water heater authorized, the out of pocket costs to you for modifications are going to cost nearly as much as calling out your own plumber...

1.4
Product
American Home Shield Homeowners Policy Claim
#1321222
Reply to reviews
Had the full coverage on the home. Water heater failed, and they sent out one of "their" certified plumbers, who of course found that the "water pressure" was too high and invalidated the claim. This in itself is pure fraud and I'm planning to fight them in court over...
Read more
Product
American Home Shield Homeowners Policy Claim
#1314564
Reply to reviews
I requested AHS service for my Whirlpool washer at the end May, 2018. The washing machine was leaking underneath. The service repairman was from Sears.. My Whirlpool washing machine is a glass top loader purchased from Home Depot, not so many years ago. After leaving...
Read more
Product
American Home Shield Homeowners Policy Claim
#1305070
Reply to reviews
Having problems with hot water heater no hot water at all coming out any where in house AHS sent plumber they sad need new hot water heater AHS denied the work to be done saying hot water was not properly maintained after having a home warranty for 12 years plus they...
Read more
1.0
Product
American Home Shield Homeowners Policy Claim
#1294669
Reply to reviews