Manufacturer: American Home Shield Category: Claims Clear all filters (3 of 3 reviews match)
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?I waited until noon and I heard nothing so I again called American Home Shield this time the lady that answered the phone said it is a Holiday and no one works on Holidays I said your Company advertises they have 24 7 service she said no one works 24 hours a day 7 days a week. I told her we had no heat and the lady of the house has cancer and we need heat after her giving me a bad time about this she said she would put in for a emergency call...
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It is more than 3 weeks I made a claim but American Home shield customer service does not have any update about my claim. Customer service so careless about customers. Customer service does not talk to purchasing department and purchasing department does not talk to customer too. It is a big chaos. Supervisor does not pick up phone too. I think American Home doing good business now that is why they don't care now. Supervisor does not pick up...
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American Home Shield Homeowners Policy Claim Review

#938896
I have a complaint with American Home Shield. They denied a claim for repair of a covered item. The basis of the denial was not accurate . I'm a landlord with with five properties I carry home warranties on.
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