Thaxton, Mississippi
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AHS replaced my long neck stainess steel kitchen faucet with a cheap, short neck, shiny chrome faucet and they don't understand why I'm upset.What good is home warranty if you don't at least get similar replacement materials?

Related: American Home Shield - STAT Pumblers stole my Dad's 18k heirloom ring and blue stone 14k gold ring

Why would I design my kitchen the way I like with matching appliances and fixtures and then pay someone to come in and add materials that don't match?

They're quick to answer calls but put me in a forever loop on hold when I call to cancel.

Review #948693 is a subjective opinion of a user.

1.8
Value for money
Service Scheduling
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Advertised vs Delivered
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Warranty
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Reason of Review / Monetary Loss Bad quality / Not specified
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