Thaxton, Mississippi
Not resolved

AHS replaced my long neck stainess steel kitchen faucet with a cheap, short neck, shiny chrome faucet and they don't understand why I'm upset.What good is home warranty if you don't at least get similar replacement materials?

Related: American Home Shield - STAT Pumblers stole my Dad's 18k heirloom ring and blue stone 14k gold ring

Why would I design my kitchen the way I like with matching appliances and fixtures and then pay someone to come in and add materials that don't match?

They're quick to answer calls but put me in a forever loop on hold when I call to cancel.

Review #948693 is a subjective opinion of a user.

Value for money
Service Scheduling
Price Affordability
Advertised vs Delivered
Customer service
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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