!!!! Buyers beware!!!!!!!
Sure they snd someone out promptly. It is days before Christmas, we have a leaking sewage leaking from upstairs into our air vent. The contractor charged us to he cannot get to the pipes because the ducts are in the way. Called American Home Shield, they said we need to hire our own contractor to take the vents down so their contractor can get to the pipes.
Upon trying to take the vents down, that was when we realized the top of the vent is rusted out and the sewage water is leaking into the vents.
American Home Shield's response, sorry we can't covr that, because it is secondary damage to the water leak. Merry Christmas to us we have to breathe sewage fecal water though it vents.
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Bad quality.