Manufacturer: American Home Shield Category: Warranty Clear all filters (65 of 65 reviews match)
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I called AHS 4 weeks ago to have someone to come out to repair my washing machine, ice maker and burner on my stove.The burner was repaired that day, I paid my $75.00 fee. I was told the parts would be in, in 3 days. Each time I called I was told the parts had not come...
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American Home Shield has treated me horribly since my 1st service call placed on 11/14/2016. NOT 1 customer service rep with AHS that I have spoke with too many times than I care to mention gives you, the paying customer any respect. I've been lied to, hung up on, and...
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Anonymous

Anonymous They did the same thing to me. I'm a lawyer and passed this on to my colleagues. I strongly suggest you contact Morgan and Morgan in Orlando Florida. They can build the cla...

1.0
I liked
  • Would not respond to complaints
  • Not too much
I didn't like
  • Lied to
#980794
Reply to reviews
Called American Home Shield, they said we need to hire our own contractor to take the vents down so their contractor can get to the pipes. Upon trying to take the vents down, that was when we realized the top of the vent is rusted out and the sewage water is leaking...
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12/18/2016: AMERICAN HOME SHIELD SERVICE REQUEST # 396234172 This company should be forced to close and refund the cost of its useless warranties to its unsuspecting customers. I live in Eastern Washington where it was -1 yesterday morning. I called for service more...
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AHS claimed they could not find anyone to come out for my non working pool pump for 3 weeks, and when they did, the company was substandard, tresspassed on my property without an appointment or permission, and told American home shield that I replaced it and had my...
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I liked
  • Service i recieved from 2009-2015
I didn't like
  • Cancelling my requests with no explanation or notification
  • Not being problem solvers
  • Hard attacking phone rep
#975215
Reply to reviews
American Home Shield - **READ CONTRACT CAREFULLY**
American Home Shield - **READ CONTRACT CAREFULLY**
If you are considering buying a home warranty policy from AHS, you really need to have an attorney review the contract. What YOU think it says in black and white, is not what AHS will say when you need something repaired or replaced. I recently was told by a service...
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Anonymous

Anonymous To The Original PosterLooks to me the contract says they cover if IMPROPER installations, repairs, modifications were made to the item and caused or helped cause failure, not ...

Anonymous

John1961 Yep, they did the same to me as well. I ended up buying the water heater and putting it in myself. They would not even cover the cost of the water heater because I installe...

Amerian Home Shield customer service is the worst and managment is no better. I have been waiting almost 2 weeks just to get someone out here to look at my appliance. I Took 2 days off work because for some reason AHS cancelled my apt with the first contactor. The...
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I have had now 6 different technicians come out to try and fix my ice maker on my Kemore Fridge.I have to *** work everytime, and everytime they do not fix the problem. Technician #5 can just this morning, and an hour after he left it was still not working! I called...
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1.0
I didn't like
  • Lie
  • Do not replace items as stated on website
  • Commitment to contract terms
#955541
Reply to reviews
Get your checkbook and credit card ready, AHS is going to need them!Call and ask if something is covered, get told yes but not until you pay the local *** $75 to inspect then get your claim denied. Then oh, you wanted that covered? Well that's in another plan that...
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American Home Shield Home Warranty Review from Thaxton, Mississippi
American Home Shield Home Warranty Review from Thaxton, Mississippi
What good is home warranty if you don't at least get similar replacement materials? Why would I design my kitchen the way I like with matching appliances and fixtures and then pay someone to come in and add materials that don't match? They're quick to answer calls...
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