Manufacturer: American Home Shield Category: Warranty Clear all filters (83 of 83 reviews match)
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I sold AHS in Florida as a realtor and had them for my personal home warranty company for the past 15 years. I again had a "free" 1 year warranty bought by the previous homeowners when we bought our new house in South Carolina, and they have progressively gotten worse.
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Product
American Home Shield Home Warranty
I didn't like
  • Fraudulent
#1047606
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AHS sent out an incompetent plumber who hasn't been able to repair anything, actually made it worse.AHS refuses to send out another company, been a week now. Our shower drain is clogged, clearly a covered item. The vendor tells us he can snake it only after we sign a...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Short on people to answer phone no one can make a desicion
  • Not being problem solvers
  • Poor customer service
#1045909
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Many years ago (about 12) someone advised me that it is a great idea to get a home warranty to protect from unexpected expenses. So, we went ahead and got on a home warranty plan through American Home Shield. Throughout the years we have called them for items such as;...
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1.1
Product
American Home Shield Home Warranty
I didn't like
  • Bad response from contractor
  • Fustrating
#1040264
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On 23 Mar 2017 I was informed that I had failed to pay a service fee of $75.00 for a service call I had on 11 Oct 2016 - 5 months prior.They indicated that my property in Florida (I have 2 properties with AHS) had been serviced by Integrity A/C and I did not pay. Since...
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Product
American Home Shield Home Warranty
I didn't like
  • Customer service
  • No real commitment to customer
#1032909
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AHS is a rip off company ..they always give me the run around and never cover for the services they supposed to cover ..my contract stated they supposed to unclogge mainpip up to 100 feet away from my septic .. I had a water leak in my basement .. they sent me a...
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1.0
Product
American Home Shield Home Warranty
#1031772
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I have had the Home Warranty Plan for over a year. Made my first call 5 days ago for a plumbing issue. I had to pay $125.00 for services call and then find out the warranty does not cover my plumbing issue. The customer service is terrible. They are great at convincing...
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Anonymous
Anonymous

Strongly agree with the above complaints.. same thing happened to me ..

1.1
Product
American Home Shield Home Warranty
#1030801
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I have an American home Shield warranty on my home. My furnace went out, so American home Shield sent out a contractor who said it needed to be replaced. The contractor that American home Shield sent over said that I would have to pay close to $2,000.00 in additional...
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1.0
American Home Shield Carroll, Iowa
Product
American Home Shield Home Warranty
I didn't like
  • Total waste of money
#1030657
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My home was built in 1954 . Recently I had an electrical outage in my bedroom outlets and two outlets in another room. The main cause of the problem was the age of wear and tear of the wires. We have not overloaded the outlets because we are using the same electrical...
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1.6
Product
American Home Shield Home Warranty
#1024252
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American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
Every time I call them or 'American Home F** Shield' they say they had ordered the part and waiting for it to be delivered. ...Unbelievable... I asked; who is going to fix and be responsible on the extra water bill and property damage due to the constant leak. They...
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Anonymous
Labir M

Do not trust American Home Shield, you pay your dues on time every time, when something, but when its comes time you need them you out of luck, they will send you cheap contr...

h.kitchener
h.kitchener

You said they use "experienced...comapnies." I assume your days in a public school taught you to spell like this. That noted, American Home Shield is the recipient of many, ma...

1.0
Product
American Home Shield Home Warranty
#1021284
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I have had this Home Warranty for more than ten (10) years, I have used the service a minimum of three (3) times. I called for a repair of the washer and was told that the drum required a replacement by the contractor, it would take 5-7 days to order the drum.. After...
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Anonymous
Anonymous

Am going through a similar situation. Washer broke Feb 25. Got first visit 2 days later. Today Mar 20 they are to put the 2nd part on to fix it. Will wait to see. Seems to tak...

Product
American Home Shield Home Warranty
#1020685
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