Product: American Home Shield Home Warranty Clear all filters (109 of 109 reviews match)
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I called because I was having issues with my water heater .So ahs assigned a contractor to the job . So before I made an appointment with this company . I researched them online . And to my findings . This company has horrible reviews . And I looked them up on bbb ....
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1.7
Product
American Home Shield Home Warranty
#1142505
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I can understand a few days to get things scheduled and to order parts but months is just bad. It will be down into the 20s this week and no heater. American Home Shield is good about collecting fees and getting people signed up, but once they get your money, they are...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Waiting weeks and not getting repair work done
#1141994
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I had a pipe water leak from the well.Called AHS and they sent a guy & he said there was no leak. I told him, also showed him the water had leaked into the basement and the wall was wet. He charged me $75 & it was my understanding I should not owe him anything. That...
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American Home Shield Home Warranty
#1141976
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I switched to AHS in August of 2017 because the home warranty company I had prior to them sucked. So I request septic coverage and well. I had an emergency where my septic backed up. I could not sit and wait for over an hour with their system to set up service. So I...
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Anonymous
Anonymous

these co's are like taking the worst of typical ins co's(getting out of paying) & amplifying that ten fold---in other words-----SCAMS

h.kitchener
h.kitchener

I've never understood why people buy these "services" but now you have reason to "see the light" about just how good they are. Put the money you spend monthly in a separate ac...

1.0
Product
American Home Shield Home Warranty
#1141789
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I am being double billed for a service call.You can't get a service call until you pay for the call. I put my service request on my credit card, and now I am receiving "past due" notices. Tried to call, but you have to wait OVER AN HOUR to talk to a customer "service"...
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American Home Shield Home Warranty
#1137834
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American Home Shield - Poor customer service, Dishonest company

No 24hrs service, no air or hot water for days. Do not call back and cannot get in contact with them. THE WORST COMPANY. SENT A TECH OUT FOR HOT WATER TECH LEFT 4 HRS AGO NO HOT WATER AND ITS 39 DEGREES OUTSIDE...
Product
American Home Shield Home Warranty
#1134651
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I bought a home shield policy. When i started having trouble with my ac they refused to fix it. They sent out a contractor that left my whole ac open in pieces for a week. Many attempts to reach them to no avail. I finally got in touch with someone but took me 2 hours...
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1.9
Product
American Home Shield Home Warranty
I didn't like
  • Poor customer service lied to
#1133474
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I've needed a number of repairs and the contractors AHS has sent out have been good--plumbers, appliance repair, HVAC.l have not had any electrical issues. I like that you can wait for something more substantial to happen in the same category and put everything under a...
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Product
American Home Shield Home Warranty
#1132240
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Paid into it for over 6 months.Our dishwasher broke, paid the $100 co pay and the repair man said it can't be fixed and that they won't replace it because it's not due to typical "wear and tear". All we did was use the dishwasher! And it's only 2.5 year old! I am now...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Total scam
#1131083
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American Home Shield - AHS didn't honor our contract
American Home Shield - AHS didn't honor our contract
I called American Home Shield to repair the faucets. They sent another plumbing company. It was a very young guy and he didn't seem motivated to do anything. He called American Home Shield and told them it didn't appear to be normal wear and tear. So, AHS refused to...
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1.7
Product
American Home Shield Home Warranty
I liked
  • All the services offered if they would be delivered
I didn't like
  • Contractors encourage customers to purchase svcs not required
  • Poor service from contractors
#1129325
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