Product: American Home Shield Home Warranty Clear all filters (91 of 91 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
American Home Shield - Definitely don't use this company
They replaced a broken door handle on my microwave.A few weeks later a crack developed at the top of the handle and also extended onto the frame of the microwave. (see photo). They have refused to fix it. They hire the cheapest technicians they can find. My refer light...
Read more
1.6
Product
American Home Shield Home Warranty
I liked
  • Not too much
I didn't like
  • Bad customer care
  • Rep named derrick m refused to transfer me to a manager
  • Subpar contractors
#1076133
Reply to reviews
DO NOT buy a home warranty. Set up your own monthly savings plan for $40 per month. I paid American Home Shield $41 every month for almost a decade, but when the time came to replace my 25-year old central A/C, all they paid for was about $350 for a new coil and "some"...
Read more
1.0
American Home Shield Carroll, Iowa
Product
American Home Shield Home Warranty
I didn't like
  • Refusal to pay for my repair
#1069659
Reply to reviews
If you're not a busy person, and you don't mind phoning AHS for any issues at all which you are incurring, be prepared to spend 20 minutes on hold, each and every time you call.The AHS contractors are basically losers/inept "repairmen" that have leached into the AHS...
Read more
1.0
American Home Shield Kings Beach, California
Product
American Home Shield Home Warranty
I didn't like
  • Suck
#1054497
Reply to reviews
This company is a huge disappointment - what is sold and what actually is done are two very different things.Everything is a problem - from getting someone to actually speak with to the inexperienced and poor caliber of the technicians that are sent out and all the way...
Read more
1.1
Product
American Home Shield Home Warranty
I liked
  • Idea of having support in difficult situations
I didn't like
  • Lousy service - both technical and customer
#1052090
Reply to reviews
I bought a home and seller sold home with the home warranty. I have had to call about numerous problems. The heat didnt work then air didnt work then heat stopped work then air stopped. Problem never fixed and American Home Sheild refused to help with replacing the...
Read more
1.0
Product
American Home Shield Home Warranty
I didn't like
  • No resolution to issue
  • Poor customer service and no communication
  • Send new techs each time
#1050835
Reply to reviews
I have 7 AHS policies and have been a customer for 20 years.During the past several months AHS has made two important changes that affect me and other landlords, without any notice at all. First, they started requiring that I or the tenant pay the $75 service fee up...
Read more
4.2
Product
American Home Shield Home Warranty
#1049663
Reply to reviews
I sold AHS in Florida as a realtor and had them for my personal home warranty company for the past 15 years. I again had a "free" 1 year warranty bought by the previous homeowners when we bought our new house in South Carolina, and they have progressively gotten worse.
Read more
Product
American Home Shield Home Warranty
I didn't like
  • Fraudulent
#1047606
Reply to reviews
AHS sent out an incompetent plumber who hasn't been able to repair anything, actually made it worse.AHS refuses to send out another company, been a week now. Our shower drain is clogged, clearly a covered item. The vendor tells us he can snake it only after we sign a...
Read more
1.0
Product
American Home Shield Home Warranty
I didn't like
  • Poor customer service
  • Not being problem solvers
  • Short on people to answer phone no one can make a desicion
#1045909
Reply to reviews
Many years ago (about 12) someone advised me that it is a great idea to get a home warranty to protect from unexpected expenses. So, we went ahead and got on a home warranty plan through American Home Shield. Throughout the years we have called them for items such as;...
Read more
1.1
Product
American Home Shield Home Warranty
I didn't like
  • Fustrating
  • Bad response from contractor
#1040264
Reply to reviews
On 23 Mar 2017 I was informed that I had failed to pay a service fee of $75.00 for a service call I had on 11 Oct 2016 - 5 months prior.They indicated that my property in Florida (I have 2 properties with AHS) had been serviced by Integrity A/C and I did not pay. Since...
Read more
Product
American Home Shield Home Warranty
I didn't like
  • Customer service
  • No real commitment to customer
#1032909
Reply to reviews