Manufacturer: American Home Shield Category: Warranty Clear all filters (51 of 51 reviews match)
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American home shield, where do I start... oh my god an absolutely malicious customer service given by Miss Toy Walker. I called American home shield over and over to cancel my insurance that i barely ever used in the last 3 years. the first time when i called to cancel, i was told to call back and speak with the retention department, however the customer service lady name "Mikasha" did *** my payment method. i confirmed with her if i am under...
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Here is what you guys as customers need to know.I am a recovering former service provider for AHS. Let's keep this specific because I only have dealings in the greater Sacramento and Auburn ca. Areas. This region is headed up by Brian Billimer and and his boss Faye. They are the ones that hire, fire and run all of the service providers. This is how it goes. They look for new or struggling contractors. They get you to lock into what they call...
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Guy from Aqua Brite pool near Ft.Meyers ( Brockville?) came to look at my pool heater. Before he got near the pool he told me that AHS would not cover it bc I had not at the warranty long enough. I have had it for 3 years plus. He was rude. I called to complain. AHS keeps you on hold for over an hour overtime you call. I tried to complain the said my request was denied. Did not tell me about a second opinion. Then I request one with another...
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1.0
I didn't like
  • Run around and lying - no help
#1000440
The company that American Home Shield contracts with for plumbing in our area won't expadite our service request even when you tell them it's an emergency!!! They say they can't come until tomorrow afternoon even thou our request was put in on Fri. evening. We will have been WITHOUT water and Bathroom because the sewer is backed - up for FOUR days!!!! I've used this company now for 4 years but wondering if I should find another warranty company?...
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I've paid for a home warranty for 7 years . My heater/ furnace broke down and was not working properly so I called the home warranty co AHS to come ad fix it. This was on Wednesday January 25th 2017. They sent a technician the following day and he told me that a pipe / drain broke which leaked water into the motor and caused it to seize and not work properly. This is a home insurance that we have diligently paid $500-620 a yr for the last 7...
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My wife and I have bought several houses and manage dozens of others for investors that sellers insured with American Home Shield. Every time there has been a warranty issue they have charged $60+ to come out and do an inspection and then end up denying the claim. We no longer place any value on a warranty by American Home Shield and suggest the sellers cancel the policy and get their money back, since we will not pursue any claims against the...
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Anonymous

Linda I ALMOST got trapped in this web of lies, but thanks be to God my application lacked information, and I refused to give them that info after reading these complaints. I did ...

I carried this warranty on a home I just sold and am trying to cancel the service. Although they ask for your contract # on every recording you are put into a phone *** with a minimum wait of 15 minutes and then transferred once you get to a live person to the cancellation department where a recording alerts you the wait will be at least 15 minutes. This is totally unacceptable in this day in time. A customer should be able to cancel their...
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They said it was improperly installed by Riverbend Sandler pools due there not being a non corrosive check value being installed between the salt cell and the pool and spa heater. I am pretty confident that Riverbend sanlde pools knows a little bit more about pool and spa equipment installation than does American Home Shield. It has worked fine for over 12 years. I also spoke to the City of Carrollton building inspections and they said that...
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Heater went out 12/15/16.The company they sent arrived unannounced on 12/20/16, diagnosed a faulty condensor pump, said they'd order a new one and be back. Haven't heard from them since. Yelp reviews of the contracted company, Temp-A-Cure, are horrible. Called AHS twice on 1/6/17 - both times waiting over 40 minutes for someone to pick up. First time I got disconnected, waited 15 minutes for them to call me back, but they did not. Second time, I...
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I called AHS 4 weeks ago to have someone to come out to repair my washing machine, ice maker and burner on my stove.The burner was repaired that day, I paid my $75.00 fee. I was told the parts would be in, in 3 days. Each time I called I was told the parts had not come in. The 3rd week of waiting I received a call stating the tech will be out in 2 days when the did not show between 1pm and 4:00 I was told they would come the following Friday....
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