Product: American Home Shield Home Warranty Clear all filters (109 of 109 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I had a heating unit replaced in a rental property in 2013.I do not live in the area where the house is located and in December the tenant complained that her room does not receive heat through the vent. I had two AHS service repairmen go out and they both stated that...
Read more
Product
American Home Shield Home Warranty
#1198168
Reply to reviews
2 weeks ago I called in a service request for my home clothes dryer and I set up appointment with independent contractor. He came and said he had to order parts. Set time for refer appointment on 2/9/20. Did not show but called and said he would be there on Saturday...
Read more
1.0
Product
American Home Shield Home Warranty
I didn't like
  • Telephone rep
  • Take your money and do not make the repairs
  • Total scam
#1188234
Reply to reviews
They work exactly the same as Sears, Home Serve and other home warranty companies (they use a network of contractors). I use them because they include Heat and Air Conditioning which in my opinion is the biggest home expense risk. Honestly, you can live without a...
Read more
4.7
Product
American Home Shield Home Warranty
I liked
  • Use american call service agents
#1186969
Reply to reviews
American Home Shield technician came to my house to fix a leakage, November 5, 2017. He discovered that leakage was caused by a faucet. He confirmed that it's covered by AHS home warranty, but decided not to fix to unknown reason and left. He gave me an advise how I...
Read more
1.0
Product
American Home Shield Home Warranty
I didn't like
  • No service
  • Lousy service - both technical and customer
  • I do not recommend
#1186389
Reply to reviews
We have space heaters that inadequately heat the home. I am on hold again. I was disconnected from AHS after sitting for 26 minutes the first time. I am now on hold again. Everytime I call it takes an hour. They are the most disgusting company I have ever had a...
Read more
Product
American Home Shield Home Warranty
#1176295
Reply to reviews
This is my second bad experience with AHS.The first time (plumbing issue), they essentially refused to cover and charged a $75 fee. This time, my water heater broke on a Friday, and they are still 5 days later pushing paperwork around and forcing me to use a dubious...
Read more
1.3
Product
American Home Shield Home Warranty
I didn't like
  • Lousy service - both technical and customer
  • Refusal to pay for my repair
#1175700
Reply to reviews
American Home Shield - Not Worth the Cost
AHS has been nothing but a problem and has fixed one item covered under the warranty correctly.It took 6 months and 3 service providers to fix that one item but they did manage to pull it off. Where the cost comes into play is the amount of time you will waste on the...
Read more
Product
American Home Shield Home Warranty
#1169284
Reply to reviews
Please do not use this company!You will want to sue them after your first service call. Here are some key issues. Resolution time is like 3 days, will end up over a week, then probably not be resolved. This is for things like busted pipes, AC/Heater not working, ETC....
Read more
1.0
Seneca, Kansas
Product
American Home Shield Home Warranty
I didn't like
  • All the lies
#1161539
Reply to reviews
The House was sold in early December 2017.On Hold for over an hour. When they finally answered, they said they would have to transfer me to the retention department. I said NO. They said they will call me back .. Never did. They keep billing me .. These @#$%^ need to...
Read more
1.2
Product
American Home Shield Home Warranty
I liked
  • Thought of what it should be
#1161206
Reply to reviews
I HAVE HAD THEM FOR SEVERAL YEARS.AND HAD TO FILE A CLAIM TWICE BOTH SOMETHING THAT WOULD HAVE COST UNDER 2.OO. BOTH TIMES.WHEN MY MOTHER WANTED TO CHANGE COMPANYS, SHE WAS TOLD SHE WAS UNDER A CONTRACT. WHEN WE BOTH HAVE HAD THEM FOR YEARS! HOW LONG IS THE CONTRACT...
Read more
1.2
Product
American Home Shield Home Warranty
#1148780
Reply to reviews