Product: American Home Shield Home Warranty Clear all filters (0 of 115 reviews match)
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I have paid this company a lot of money and they cannot answer the phone for a simple 2 min call? Is anyone else having this problem? I used another home warranty in the past and the realitor that sold me the house told me this is the company that she uses and does...
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American Home Shield Home Warranty
#1308922
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I purchase a two years of contract and because the house is fairly new and everything is under warranty, I decided to cancel. I called and asked them to cancel and just charge me for 7 months. I paid about 950 for two years. After a long wait on the phone, I was told...
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2.4
Product
American Home Shield Home Warranty
I liked
  • It is nice to have the warranty on the house
  • Are great for older houses
I didn't like
  • Reps promise you something next rep wont be able to verify it
  • Cancellation could be a much as a quarter of the annual fee
#1307524
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I am from Austintown Ohio and I feel humiliated and cheated by this company My Central Air is broke too, my AC system broke down in May 2018 They come out like three times in almost two months They don't want to change the unit, they said because the unit is old and...
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klarab
klarab

they need to replace your unit, that's what their contract says they will do. Crooks is what they are.

1.0
Product
American Home Shield Home Warranty
I didn't like
  • Horrible company
#1303088
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I purchased a home warranty from this company. As soon as I moved into my home, I detected an AC leak that was damaging the ceiling of my house. They didn't cover the leak or the subsequent damage. I paid 100% out of pocket to have a company diagnose and fix the...
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1.0
Product
American Home Shield Home Warranty
#1249918
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When I purchased the property I now own, it was the first with septic. That was my big decider on the plan was the fact that AHS did the septic. The sales person told me that they would do the septic every three years, which is what the usually time frame is. I thought...
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1.3
Product
American Home Shield Home Warranty
I didn't like
  • Dishonest salesperson
#1229943
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American Home Shield - TERRIBLE

on 13th call to get someone out to my home. secondary damage is being caused. no supervisor EVER AVAILABLE. Been a member for 5 years.. how do I cancel.
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Product
American Home Shield Home Warranty
#1221341
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I had a heating unit replaced in a rental property in 2013.I do not live in the area where the house is located and in December the tenant complained that her room does not receive heat through the vent. I had two AHS service repairmen go out and they both stated that...
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Product
American Home Shield Home Warranty
#1198168
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2 weeks ago I called in a service request for my home clothes dryer and I set up appointment with independent contractor. He came and said he had to order parts. Set time for refer appointment on 2/9/20. Did not show but called and said he would be there on Saturday...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Total scam
  • Take your money and do not make the repairs
  • Telephone rep
#1188234
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They work exactly the same as Sears, Home Serve and other home warranty companies (they use a network of contractors). I use them because they include Heat and Air Conditioning which in my opinion is the biggest home expense risk. Honestly, you can live without a...
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4.7
Product
American Home Shield Home Warranty
I liked
  • Use american call service agents
#1186969
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American Home Shield technician came to my house to fix a leakage, November 5, 2017. He discovered that leakage was caused by a faucet. He confirmed that it's covered by AHS home warranty, but decided not to fix to unknown reason and left. He gave me an advise how I...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Lousy service - both technical and customer
  • I do not recommend
  • Lack of vendor follow up
#1186389
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