Product: American Home Shield Home Warranty Clear all filters (0 of 122 reviews match)
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I purchases a home and was provided with the HOME WARRANT, however it has been useless up until now. I am left without the use of a dryer, dishwasher and other equipment. HELP. I want someone from the company to call me. 815-715-4510, Larry Triplett. They have a wrong...
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American Home Shield Home Warranty
#1353409
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I have spent so much time and energy with this, I am fed up. Over the past 20 years, I have paid over $15,000 to this company between the yearly contract fees plus the service fees when you actually use the warranty for a repair. And what do I have to show for it? An...
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Anonymous
Anonymous

American Home Shield is horrible. Don't bother with them. They don't take care of stuff in a timely manner and you will be on hold for a terrible long time. I have been trying...

Anonymous
Anonymous

AHS can outlast the customer when it comes to prolonging system and appliance replacement. They know you will keep renewing your policy, because you’ve already waited this lon...

1.4
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American Home Shield Home Warranty
#1352590
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I have paid this company a lot of money and they cannot answer the phone for a simple 2 min call? Is anyone else having this problem? I used another home warranty in the past and the realitor that sold me the house told me this is the company that she uses and does...
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American Home Shield Home Warranty
#1308922
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I purchase a two years of contract and because the house is fairly new and everything is under warranty, I decided to cancel. I called and asked them to cancel and just charge me for 7 months. I paid about 950 for two years. After a long wait on the phone, I was told...
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2.4
Product
American Home Shield Home Warranty
I liked
  • Are great for older houses
  • It is nice to have the warranty on the house
I didn't like
  • Cancellation could be a much as a quarter of the annual fee
  • Reps promise you something next rep wont be able to verify it
#1307524
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I am from Austintown Ohio and I feel humiliated and cheated by this company My Central Air is broke too, my AC system broke down in May 2018 They come out like three times in almost two months They don't want to change the unit, they said because the unit is old and...
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klarab
klarab

they need to replace your unit, that's what their contract says they will do. Crooks is what they are.

1.0
Product
American Home Shield Home Warranty
I didn't like
  • Horrible company
#1303088
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When I bought my home 13 years ago it came with an AHS home policy. I continued it. The first 6 to 7 years I would have said it was worth it.. In the last 5 years the company has declined to the point of -5 on a -10 scale of service, usefulness, accessibility,...
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1.0
Product
American Home Shield Home Warranty
#1291944
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Do your homework and ask who they contract with in your area. I've had some good contractors and some who are absolutely horrible. I also find that you have to fight with AHS and depending on what service rep you speak with, your answer to the same question can vary...
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American Home Shield Home Warranty
#1265344
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Plumbing leak detected on Sunday 05/20/18, water dripping from second floor bathroom through ceiling onto first floor hardwood floors. Made service request with AHS same day. Their contractor left me a message Monday afternoon and when I called him back got no...
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1.3
Product
American Home Shield Home Warranty
I liked
  • Ala carte coverage options
I didn't like
  • Wait time
  • Incompetent help
  • Fraud
#1262722
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What’s the point in having a home warranty If it’s going to cost as much or double than if I just did it myself. Here are some examples… My AC compressor went out and American home Shield said, “yeah we will cover the cost of the compressor and installation!” Here I am...
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American Home Shield Home Warranty
#1258556
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American Home Shield - Horrible and scamming company

Called American Home Shield to service a broken garage. They sent a person out, but $75 (and two minutes) later, I was told that it isnt a covered service. I called AHS immediately and they verified that it was not a covered service. I asked why would they send someone out if they knew this, and the response was that I should have read the contract. They atd THIEVES!!
1.0
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American Home Shield Home Warranty
#1256116
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