Product: American Home Shield Home Warranty Clear all filters (0 of 129 reviews match)
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People will never learn, no matter how much they are warned, to not use a home warranty. It is simply too financially intimidating to hire professional, honest tradesmen for home repairs. Everyone is happy to pay for “peace of mind” and feel-good promises, but adults...
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American Home Shield Home Warranty
#1381348
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I purchases a home and was provided with the HOME WARRANT, however it has been useless up until now. I am left without the use of a dryer, dishwasher and other equipment. HELP. I want someone from the company to call me. 815-715-4510, Larry Triplett. They have a wrong...
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American Home Shield Home Warranty
#1353409
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I have spent so much time and energy with this, I am fed up. Over the past 20 years, I have paid over $15,000 to this company between the yearly contract fees plus the service fees when you actually use the warranty for a repair. And what do I have to show for it? An...
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Anonymous
Anonymous

American Home Shield is horrible. Don't bother with them. They don't take care of stuff in a timely manner and you will be on hold for a terrible long time. I have been trying...

Anonymous
Anonymous

AHS can outlast the customer when it comes to prolonging system and appliance replacement. They know you will keep renewing your policy, because you’ve already waited this lon...

1.4
Product
American Home Shield Home Warranty
#1352590
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I started my home warranty with American Home Shield in December of 2017. Paid my fee every month and in July of this year, I had to call them for my clothes washer. We called, and had a text back within 24 hours as advertised. That was it, I was then sent an email...
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American Home Shield Home Warranty
#1322552
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American Home Shield - Terrible

I sold my home and they charged a cancellation fee. I was a customer for 16 years. TERRIBLE
Product
American Home Shield Home Warranty
#1317962
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I have paid this company a lot of money and they cannot answer the phone for a simple 2 min call? Is anyone else having this problem? I used another home warranty in the past and the realitor that sold me the house told me this is the company that she uses and does...
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American Home Shield Home Warranty
#1308922
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I purchase a two years of contract and because the house is fairly new and everything is under warranty, I decided to cancel. I called and asked them to cancel and just charge me for 7 months. I paid about 950 for two years. After a long wait on the phone, I was told...
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2.4
Product
American Home Shield Home Warranty
I liked
  • It is nice to have the warranty on the house
  • Are great for older houses
I didn't like
  • Reps promise you something next rep wont be able to verify it
  • Cancellation could be a much as a quarter of the annual fee
#1307524
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I am from Austintown Ohio and I feel humiliated and cheated by this company My Central Air is broke too, my AC system broke down in May 2018 They come out like three times in almost two months They don't want to change the unit, they said because the unit is old and...
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klarab
klarab

they need to replace your unit, that's what their contract says they will do. Crooks is what they are.

1.0
Product
American Home Shield Home Warranty
I didn't like
  • Horrible company
#1303088
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When I bought my home 13 years ago it came with an AHS home policy. I continued it. The first 6 to 7 years I would have said it was worth it.. In the last 5 years the company has declined to the point of -5 on a -10 scale of service, usefulness, accessibility,...
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1.0
Product
American Home Shield Home Warranty
#1291944
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AHS is by far the worst home warranty company we ever have seen. We have two issues we have called on since we got our policy. The first one was a minor plumbing issue where the primary vendor they use in our area is a massive scam artist working with AHS to make...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Repairs when appliances should have been replaced
#1277400
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