Manufacturer: American Home Shield Category: Warranty Clear all filters (71 of 71 reviews match)
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I bought a home and seller sold home with the home warranty. I have had to call about numerous problems. The heat didnt work then air didnt work then heat stopped work then air stopped. Problem never fixed and American Home Sheild refused to help with replacing the...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Send new techs each time
  • No resolution to issue
  • No emergency action
#1050835
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I have 7 AHS policies and have been a customer for 20 years.During the past several months AHS has made two important changes that affect me and other landlords, without any notice at all. First, they started requiring that I or the tenant pay the $75 service fee up...
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4.2
Product
American Home Shield Home Warranty
#1049663
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I sold AHS in Florida as a realtor and had them for my personal home warranty company for the past 15 years. I again had a "free" 1 year warranty bought by the previous homeowners when we bought our new house in South Carolina, and they have progressively gotten worse.
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Product
American Home Shield Home Warranty
I didn't like
  • Fraudulent
#1047606
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American Home Shield Home Warranty Review

#1033497
1.0
Had a leak fixed two weeks ago and have called the company several times to get drywall repaired and can't get them to respond. I have called, the plumbing company called - and they just ignore the service request. NOBODY AT THIS COMPANY GIVES A ***! I cancelled after 5 years because of the most recent HORRIBLE EXPERIENCE!!
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AHS sent out an incompetent plumber who hasn't been able to repair anything, actually made it worse.AHS refuses to send out another company, been a week now. Our shower drain is clogged, clearly a covered item. The vendor tells us he can snake it only after we sign a...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Short on people to answer phone no one can make a desicion
  • Not being problem solvers
  • Poor customer service
#1045909
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Many years ago (about 12) someone advised me that it is a great idea to get a home warranty to protect from unexpected expenses. So, we went ahead and got on a home warranty plan through American Home Shield. Throughout the years we have called them for items such as;...
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1.1
Product
American Home Shield Home Warranty
I didn't like
  • Bad response from contractor
  • Fustrating
#1040264
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On 23 Mar 2017 I was informed that I had failed to pay a service fee of $75.00 for a service call I had on 11 Oct 2016 - 5 months prior.They indicated that my property in Florida (I have 2 properties with AHS) had been serviced by Integrity A/C and I did not pay. Since...
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Product
American Home Shield Home Warranty
I didn't like
  • No real commitment to customer
  • Customer service
#1032909
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AHS is a rip off company ..they always give me the run around and never cover for the services they supposed to cover ..my contract stated they supposed to unclogge mainpip up to 100 feet away from my septic .. I had a water leak in my basement .. they sent me a...
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1.0
Product
American Home Shield Home Warranty
#1031772
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I have had the Home Warranty Plan for over a year. Made my first call 5 days ago for a plumbing issue. I had to pay $125.00 for services call and then find out the warranty does not cover my plumbing issue. The customer service is terrible. They are great at convincing...
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Anonymous
Anonymous

Strongly agree with the above complaints.. same thing happened to me ..

1.1
Product
American Home Shield Home Warranty
#1030801
Reply to reviews
I have an American home Shield warranty on my home. My furnace went out, so American home Shield sent out a contractor who said it needed to be replaced. The contractor that American home Shield sent over said that I would have to pay close to $2,000.00 in additional...
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1.0
Product
American Home Shield Home Warranty
I didn't like
  • Total waste of money
#1030657
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My home was built in 1954 . Recently I had an electrical outage in my bedroom outlets and two outlets in another room. The main cause of the problem was the age of wear and tear of the wires. We have not overloaded the outlets because we are using the same electrical...
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1.6
Product
American Home Shield Home Warranty
#1024252
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