Manufacturer: American Home Shield Category: Warranty Clear all filters (65 of 65 reviews match)
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On 23 Mar 2017 I was informed that I had failed to pay a service fee of $75.00 for a service call I had on 11 Oct 2016 - 5 months prior.They indicated that my property in Florida (I have 2 properties with AHS) had been serviced by Integrity A/C and I did not pay. Since...
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I didn't like
  • Customer service
  • No real commitment to customer
#1032909
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AHS is a rip off company ..they always give me the run around and never cover for the services they supposed to cover ..my contract stated they supposed to unclogge mainpip up to 100 feet away from my septic .. I had a water leak in my basement .. they sent me a...
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I have had the Home Warranty Plan for over a year. Made my first call 5 days ago for a plumbing issue. I had to pay $125.00 for services call and then find out the warranty does not cover my plumbing issue. The customer service is terrible. They are great at convincing...
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Anonymous

Anonymous Strongly agree with the above complaints.. same thing happened to me ..

American Home Shield Home Warranty Review

#1033497
1.0
Had a leak fixed two weeks ago and have called the company several times to get drywall repaired and can't get them to respond. I have called, the plumbing company called - and they just ignore the service request. NOBODY AT THIS COMPANY GIVES A ***! I cancelled after 5 years because of the most recent HORRIBLE EXPERIENCE!!
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I have an American home Shield warranty on my home. My furnace went out, so American home Shield sent out a contractor who said it needed to be replaced. The contractor that American home Shield sent over said that I would have to pay close to $2,000.00 in additional...
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1.0
I didn't like
  • Total waste of money
#1030657
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My home was built in 1954 . Recently I had an electrical outage in my bedroom outlets and two outlets in another room. The main cause of the problem was the age of wear and tear of the wires. We have not overloaded the outlets because we are using the same electrical...
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American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
American Home Shield - Unreliable, poor customer service, use experienced and cheap inspection & maintenance comapnies
Every time I call them or 'American Home F** Shield' they say they had ordered the part and waiting for it to be delivered. ...Unbelievable... I asked; who is going to fix and be responsible on the extra water bill and property damage due to the constant leak. They...
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h.kitchener

h.kitchener You said they use "experienced...comapnies." I assume your days in a public school taught you to spell like this. That noted, American Home Shield is the recipient of many, ma...

I had their home warranty, my hot water heater started leaking. It was a 17-year-old hot water heater, it was bound to happen soon. I submitted a service request and never heard from them. I talked to a plumber and was told that it would have to be replaced and that a...
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1.4
I liked
  • Online service request
I didn't like
  • That too this day a ahs representative has not contacted me
  • No interest whatsoever to please the customer
#1007279
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THIS IS THE WORST COMPANY TO DEAL WITH.THEY ALWAYS GIVE YOU SUCH A RUN AROUND SAYING THE ITEM WAS NOT MAINTAIN. BE AWARE! THE PEOPLE THAT WORK WITH THEM ARE TRAINED TO BE SO NICE, BUT YOU NEVER, NEVER GET SATISFACTION. YOU ARE WASTING YOUR MONEY HAVING THEM. WE HAVE...
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My washer and dishwasher have not been working properly since November, maybe longer.AHS has sent repair company to replace multiple parts but neither are fixed. I've been on chemo since 12/1 and do not have strength to go to laundry mat. I am looking for customers in...
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Never, ever buy a homeowner's warranty from American Home Shield. Their service providers are the WORST - inept, incompetent, rip-off artists, and some are just plain scary. When I look up the providers' ratings on Angie'sList, they are generally rated D or F. I have...
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1.4
I liked
  • Concept
I didn't like
  • Lack of flexibility
  • Providers
#1006019
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