Product: American Home Shield Estimate Clear all filters (5 of 5 reviews match)
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1 comment
1.0
Details
Bought a home in AZ and purchased AHS for 1 year. Had a problem with our pool and AHS sent a contractor. Told my wife a mouse had bit through wires and shorted heating unit. Recommended either a $3500 fix or $6500 new unit! Had our pool maintenance team look at it....
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Anonymous
#1660149

This is part of the scam! With damage of any kind, it is in the best interest of the contractor to present the diagnosis from that perspective, for 2 reasons. First, the contr...

Author
Service
American Home Shield Estimate
Cons
  • Refusal to pay for my repair
Reason of review
Pricing issue
Review #1491106 is a subjective opinion of poster.
0 comments
1.0
Details
AHS sent out their local HVAC contractor. They determined that my ac unit needed an evaporator coil. When they sent the estimate to AHS, they included over $1000 in "code upgrades" which are not as well covered under the agreement resulting in out of pocket charges....
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Author
Location
Houston, Texas
Service
American Home Shield Estimate
Cons
  • Not honoring their contract
Reason of review
Bad quality
Loss
$3000
Preferred solution
Deliver product or service ordered
Review #641676 is a subjective opinion of poster.
2 comments
My A/C went out this week, and American Home Shield authorized replacing the coils. The contractor had no interest in replacing the coils and instead wanted to sell me a whole new system $7900. When I refused his sales pitch, he wrote me an estimate for $1,383 in...
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Anonymous
#910304

AHS Contract Disclaimer: "Service requests are subject to a fee for each trade call. Some exclusions and limitations apply."

Author
Location
Pasadena, Texas
Service
American Home Shield Estimate
Review #477382 is a subjective opinion of poster.
0 comments
I thought I had a stoppage in my bathroom plumbing line. I called American Home Shield(AHS) and asked them to send a plumber. I knew that would be near impossible because all the plumbers I had talked to in my area refused to do business with them. At any rate AHS told...
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Author
Location
Bellevue, Washington
Service
American Home Shield Estimate
Review #300203 is a subjective opinion of poster.
7 comments
After reading a contractor's assessment of American Home Shield (AHS) business practices and reimbursement models, my recent negative experiences with this company now make sense. Basically, although I cannot prove this, it appears that AHS and their contractors are...
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Anonymous
#1599397

This is a very good analysis of how AHS operates. It amounts to a repair discount service, not an insurance plan. The contractors are held to an extremely low flat rate maximu...

Author
Location
Columbus, Georgia
Service
American Home Shield Estimate
Review #251393 is a subjective opinion of poster.