Manufacturer: American Home Shield Category: Repair Clear all filters (9 of 9 reviews match)
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A leak developed behind the dishwasher. Called for service and a plummer came out charged $75.00 . Looked under washer saw leak from wall from sink drain. Then wanted another $ 150.00 to remove the dishwasher from the counter to gain access to the drain. Then informed the wife that if the wall needed to be cut that a different contractor would need to fix the the wall.To remove the washer is two screws a supply line and a drain. To fix the...
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my dishwasher needed a water pump and thinking that I have a home warranty on my appliances at home that I purchased from AHS, I called AHS to fix it and up to this date 1/6/2017 I still cant not use the dishwasher since 9/22/2016 and still not fixed. The technician from CPR appliances came several times to fix it but to do more damage to the dishwasher, on their last visit they left me with water flooded the whole kitchen that rotten the wooden...
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My dishwasher broke down in April. (It's now December). AHS quickly responded and sent out a company. Parts have been replaced about twice a month but the machine is still not working. AHS refuses to get a different company on the job and refuses to exchange the unit, the technician says "it can always be fixed!". I am without my machine, no compensation. I feel powerless and am very angry about not having the dishwasher working (at all). When...
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AHS has sent 3 different repairmen to my home for my dishwasher. The first one said he had to order parts, when parts came in the second person came in and said that the whole assembly would need to be ordered. The 3rd person came in and thought he had fixed it but let it run for about 10 mins. and discovered it had been leaking also and did not feel it could be fixed. He called AHS and told it could not be fixed. I understand it is an older...
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Anonymous

Anonymous We are in Charlotte and having same problem with a washing machine. It's been 2 months with multiple repairmen and parts and still not fixed. Someone different is supposed t...

4 months into a dishwasher repair and it is obvious after having 3 repair companies and 3 technicians come out over 6 visits (all ordered by AHS), that AHS will stop at nothing to try and get out replacing an appliance. I was told by the last tech that the dishwasher was not repairable, but now we are told that we have to have a second opinion from a 4th tech. You are better off putting the money that you would pay to AHS in a savings account...
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1.0
I didn't like
  • 4 monthw without a dishwasher despite 6 tech visits
#921447
Waiting over 2 months to have our dishwasher repaired. They've sent out 2 worthless appliance companies who won't show up for the scheduled appointments. Trying to get American Home Shield to replace it.........getting nowhere. We will not be renewing our contract with them and I've filed a complaint with the BBB. It's a racket. Don't waste your time or money with them because when you truly need them, they will not have your back. We...
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For my dishwasher the service tech said all it needed was an $11.95 part & he would order & come back. I got a call a few hours later by someone in the office that said the part is back ordered for at least a month & could be even up to six months so sorry they would not be able to fix it. I called GE appliance with the number on my dishwasher & they had the part for &11.95 & i would receive it within 3-5 bus days free shipping. I called...
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American Home Shield is one of the biggest ripoffs ever. My dishwasher was not working, the timer was out. Although the appliance is older, an off brand (Ariston), I expected it to be repaired or replaced. The technician who came out was great...knew exactly what was wrong...the timer...and ordered one. three week wait time. The timer arrived, installed, and did not work. At that time, the tech said he was positive the timer was used, not...
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1.0
I didn't like
  • Horrible coverage
  • Terrible service
  • Bad customer care
#840630
I had used AHS for years and rec'd horrible service.I finally said enough and stopped paying. A few years later after a large amount of advertising, i was tricked into thinking they changed. Shame on me. I started serice a few months ago and just had a dish washer go bad. 30 days later, it just got fixed. Of course I paid my service fee and as usual, i had to have a seperate plumber make changes so they could have an easier and cheaper repair. I...
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