Barnegat Township, New Jersey
4 comments

If you are disgusted with AHS's business tactics, customer relations AND DENIAL OF TRUE, VALID CLAIMS (ie: Breach of Contract)....

Here's some info:

If you're seeking CEO David Crawford's voicemail - here's how.

Dial 1-866-305-0259 as stated above. When the phone system says "Thank you for calling American Home Shield.... please enter your Representative's Extension" -

DO THE FOLLOWING:

Enter Ext. # 1000

The Greeting will then say: "Welcome to Avia Messaging, please enter the mailbox # of the person you are calling.... IF YOU DON'T KNOW THE MAILBOX NUMBER, PRESS STAR (*) TO SPELL THE NAME"....

After that sentence, IMMEDIATELY PRESS STAR (*) - then spell David Crawford's LAST NAME:

just input, "CRAW".... you will then be taken to: DAVE CRAWFORD'S VOICEMAIL....

Kindly leave your message.

If you want to call bluff - redial the 1-866 number above, go to Ext. 1000 and then input Judy's Extension "2100" (Judy Peedic - The Executive Assistant to David Crawford) - it will take you to her voicemail (or she will pick up) - so the Avia Messaging System is that of AHS...

Also, another Executive Assistant to David Crawford is a person by the name of "Matthew Boyd" his extension is 2103 at the same 1-866 number listed above (again, his extension also works in the Avia Messaging System @ AHS).

I hope American Home Shield makes right on alot of the breach of contract issues... :)

PASS THE INFO ON TO ANY SITE YOU SEE THAT CONTAINS AHS COMPLAINTS!!!

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Anonymous
#587573

Everyone; please be advised that David Crawford is no longer the CEO of American Home Shield. Also keep in mind that AHS is only a subsidary of ServicMaster.

The CEO of AHS reports directly to the CEO of ServiceMaster.

With this mind you can call the ServiceMaster Corporate Headquarters at 901-766-1400 or 901-597-1400. You can also contact ServiceMaster's 24-hour Ethics Hotline at 1-800-937-9888.

Anonymous
#445682

The chronic problems with AHS runs much deeper than their parent company ServiceMaster, as they are all owned by a Private Investment Firm out of New York called C.D.& R.

vevans
#441582

Is the customer service really going to be any better?? I have always avoided any company who said they were with Servicemaster (when I have previously looked for a contractor, carpet cleaner, etc).

BTW, the telephone information above does not work; I'm sure they changed their phone system to protect Crawford.

Anonymous
#431048

To go above AHS, you can contact their parent company at www.servicemaster.com/ All of the pertainent Contact Info is on their site.

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