This company is a joke. I had a few issues right after I purchased the service.
I was told the first month was free. But they failed to tell me that you can't make a claim for the 1st month. When I did get my hot water tank fixed they decided to bring a new one. Too bad they wouldn't pay for the earthquake straps, the release pipe and the building permit.
They only fix the bare minimum. Also I had a problem with my heater.
Instead of fixing it or replacing it they denied the claim because claimed I had failed to keep the furnace clean. What a joke
Product or Service Mentioned: American Home Shield Claim.
Reason of review: Poor customer service.