American Home Shield Air Conditioner Warranty Reviews

(15 reviews)
Price Affordability
Value for money
Product or Service Quality
AHS has denied a claim for an outdoor AC unit that happens to cool a part of our home that also houses a wine room.Though 3 separate technicians have come out and stated absolutely this is not a wine "chiller", AHS has denied the claim repeatedly saying they consider it a wine chiller per section G-3 of the warranty. Total fraud. Do not use this company, buyer beware. This is our third claim in almost a year and they have covered none of them on...
Read more
I didn't like
  • No supervisors to talk to
  • Hold times are atrocious
  • Take diagnosis and interpret only in their best interest
In December 2015, my home thermostat was not working properly,( we were unable to schedule different temperatures during the day). Furnace Doctor Inc was the contractor designated, They claimed our Wall wires from the system to our thermostat were broken and also claim our thermostat was not working and changed for a new one. AHS contact us and said our warranty did not cover the rewiring. The contractor (furnace doctor) suggested to pay our...
Read more
I didn't like
  • Poor business practice
  • Lacks follow through
  • False information given