Manufacturer: American Home Shield Category: Warranty Clear all filters (40 of 40 reviews match)
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W contact American Home Shield and told them that we needed to have some one come out right away. They said that they could not find anyone in their list of people that could come out. My husband asked if we could look for someone on our own and have American Home...
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Anonymous
Need AC

I am presently going through the same thing with AHS contractors with my central air conditioner and have been without air conditioning since July 29th, 2016. I've gone throu...

1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Customer service
#900598
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American Home Shield is such a joke!!!! Do NOT bother to take out a policy. They are totally not worth it!!! Our air conditioning finally broke after being serviced for several years and now they will only install the most basic of units. We have had a plan for 9...
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Product
American Home Shield Air Conditioner Warranty
#892815
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We call to have our AC unit looked at.It is 28 years old. The compressor is going bad and it is not cooling or working. They tell us they opt to repair (yes, repair a unit that is over twice it's lifespan). The repair for our part will cost $1200. So we pay for a home...
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1.0
American Home Shield Homestead, Pennsylvania
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Deceptive company
  • Fraud
#889824
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I've had terrible experiences with AHS's HVAC contractors.The last episode involved replacing coils and Freon (of which AHS only pays a fraction to recharge, even though Freon leaking is due to defective parts not anything else). But, in order to do the repairs the...
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Product
American Home Shield Air Conditioner Warranty
#888998
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My AC went out the 4th of July, Average daily temps since then has been in the 110'F and above.It now has been 19 days with out AC in my bedrooms, excuses and a $750.00 bill for non covered refrigerant and still no AC. I ended up purchasing my own portable AC unit so...
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Product
American Home Shield Air Conditioner Warranty
#886980
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Our air conditioner has been out now for 5 days, with temperatures over 95 degrees. They are impossible to deal with. I feel like we have been scammed. By the time they actually come to do the work, I will be worn down to just paying whatever they charge me....
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1.0
American Home Shield Parsons, Kansas
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Delay in processing and unethical practices
#885775
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I am with AHS for almost 3 years.Of late I see a very bad customer support from them. If you call the customer support, I hear the repeated automated message for 35 to 40 mins before I reach the customer service over the phone. My AC was broken in on Jun 18th 2016. It...
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2.7
Product
American Home Shield Air Conditioner Warranty
I liked
  • Products
I didn't like
  • Bad customer service- bad service-
#872739
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I have had American home shield service contract for over 10 years last year my air conditioner was not working so I called ahs and had it repaired. Last week the same air conditioner was not working so I once again called ahs for service. The service technician...
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Product
American Home Shield Air Conditioner Warranty
#855041
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There is nothing more disappointing than paying a monthly service for American Home Shield Warranty and then you try to actually use the service you pay for and they come up way short on what they claim. They had an AC company out and I had to pay $325 which consisted...
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American Home Shield Lone Oak, Texas
Product
American Home Shield Air Conditioner Warranty
#850114
Reply to reviews
I called AHS on the 21st of April.They suggested a company called Second Opinion Heat and Air in Oklahoma City, OK. It has been a back and forth game of excuses. One will say they are waiting on the other, one will say they are ordering parts and the other will say,...
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1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Supervisors no help
  • Difficult to deal with
#847446
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