Manufacturer: American Home Shield Category: Warranty Clear all filters (43 of 43 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
My AC compressor went out and ahs said they would replace the whole unit because they could no longer order parts for mine.After a month and countless hours on the phone with them the contractor finally arrived to put the new unit in. They took the old one out and...
Read more
1.4
American Home Shield Providence Forge, Virginia
Product
American Home Shield Air Conditioner Warranty
#919836
Reply to reviews
We are sitting in near 100 degree weather with no air conditioning and various other appliances not working due to electrical issues.We called home shield late Friday afternoon. We had to repeatedly explain the situation to the representative who clearly was paying...
Read more
1.9
Product
American Home Shield Air Conditioner Warranty
#908280
Reply to reviews
I called for AC service as the house wasn't getting colder even with the AC running non-stop.The contractor said the compressor needs to be changed. When I followed up with AHS, they told they cover the compressor but I need 12 lbs Freon which they cover $10 per and I...
Read more
Anonymous
Anonymous

As I heard from someone that 12lbs of Freon is 'good enough for the whole neighborhood', I spoke to the contractor that came to my house to understand. Evidently, my compresso...

Anonymous
Anonymous

Ran into similar issue. I had to pay for 5 pounds. Also, my oven has been broken for 2 months. They have placed an order to make the circuit board since the manufacturer no...

Product
American Home Shield Air Conditioner Warranty
#905486
Reply to reviews
W contact American Home Shield and told them that we needed to have some one come out right away. They said that they could not find anyone in their list of people that could come out. My husband asked if we could look for someone on our own and have American Home...
Read more
Anonymous
Need AC

I am presently going through the same thing with AHS contractors with my central air conditioner and have been without air conditioning since July 29th, 2016. I've gone throu...

1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Customer service
#900598
Reply to reviews
American Home Shield is such a joke!!!! Do NOT bother to take out a policy. They are totally not worth it!!! Our air conditioning finally broke after being serviced for several years and now they will only install the most basic of units. We have had a plan for 9...
Read more
Product
American Home Shield Air Conditioner Warranty
#892815
Reply to reviews
We call to have our AC unit looked at.It is 28 years old. The compressor is going bad and it is not cooling or working. They tell us they opt to repair (yes, repair a unit that is over twice it's lifespan). The repair for our part will cost $1200. So we pay for a home...
Read more
1.0
American Home Shield Homestead, Pennsylvania
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Fraud
  • Deceptive company
#889824
Reply to reviews
I've had terrible experiences with AHS's HVAC contractors.The last episode involved replacing coils and Freon (of which AHS only pays a fraction to recharge, even though Freon leaking is due to defective parts not anything else). But, in order to do the repairs the...
Read more
Product
American Home Shield Air Conditioner Warranty
#888998
Reply to reviews
My AC went out the 4th of July, Average daily temps since then has been in the 110'F and above.It now has been 19 days with out AC in my bedrooms, excuses and a $750.00 bill for non covered refrigerant and still no AC. I ended up purchasing my own portable AC unit so...
Read more
Product
American Home Shield Air Conditioner Warranty
#886980
Reply to reviews
Our air conditioner has been out now for 5 days, with temperatures over 95 degrees. They are impossible to deal with. I feel like we have been scammed. By the time they actually come to do the work, I will be worn down to just paying whatever they charge me....
Read more
1.0
American Home Shield Parsons, Kansas
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Delay in processing and unethical practices
#885775
Reply to reviews
I am with AHS for almost 3 years.Of late I see a very bad customer support from them. If you call the customer support, I hear the repeated automated message for 35 to 40 mins before I reach the customer service over the phone. My AC was broken in on Jun 18th 2016. It...
Read more
2.7
Product
American Home Shield Air Conditioner Warranty
I liked
  • Products
I didn't like
  • Bad customer service- bad service-
#872739
Reply to reviews