Product: American Home Shield Air Conditioner Warranty Clear all filters (51 of 51 reviews match)
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American Home Shield doesn't care. The time on hold before speaking to a person was 34 minutes . Our downstairs AC unit is sporadically not working due to failing capacitors on compressors (confirmed by reputable AC Service Company). It's 98 degrees. Bill Pruitt AHS...
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1.7
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Poor business practice
#1079591
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American Home Shield. Torturous experience. Cancelled even though my AC was still not sucessfully repaired. I'd rather pay out-of-pocket than to deal with this company. If you're planning on purchasing a warranty from AHS try this simple test first: 1. Call in...
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1.4
Product
American Home Shield Air Conditioner Warranty
I liked
  • Idea
I didn't like
  • Horrific customer service
#1074974
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I've been having problems with them since my first claim.It took them 4 months to finally get my AC working, with no help from them because of the shady companies they hire. One actuall broke the unit worse than it was. Finally I was "allowed" to choose my own...
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American Home Shield Air Conditioner Warranty
#1073432
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My Air Conditioner started leaking water 1 week ago. Damaging the ceiling and walls in the floor below. I submitted a claim as as of today 5 days later my problem has not been corrected. The first repair company they assigned indicated the earliest they could service...
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American Home Shield Air Conditioner Warranty
#1068475
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My a/c wasn't cooling so I called RK heating and cooling and the technician was there at my house in 20 minutes .He told me there was a leak in my system and he suggested that I replace the unit because it was an older unit and it uses R22 Freon which is not in use...
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1.8
Product
American Home Shield Air Conditioner Warranty
#1068351
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My central air conditioner started making a noise, so I turned it off and contacted American Shield. I waited on hold for 1 hour, and when I finally talked with someone I was told that I would be contacted soon by a service repair person. I have yet to hear from...
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1.9
Product
American Home Shield Air Conditioner Warranty
#1064302
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On June 5, 2017, my air conditioner stopped working in my home. I called American Home Shield to report the problem. A contractor came to my home and after a brief inspection, he informed me that my compressor went out. I live in Las Vegas, NV and that week the...
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1.0
Product
American Home Shield Air Conditioner Warranty
#1062382
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NO AIR! I called American home shield once again and they stated they would have to send the same people who didn't fix the unit the first 2 times back out! I demanded that they send someone else out! After going back and forth they sent out another company and that...
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1.5
Product
American Home Shield Air Conditioner Warranty
#1043013
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We got a new heat pump after fighting with American home shield for over 2 months in the heat of summer in Sept 2016. Last week we turned our air on for the first time and it doesn't work - American Home Shield will not waive the 75 fee to have the Company that...
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1.0
Product
American Home Shield Air Conditioner Warranty
#1036943
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I have been dealing with AHS for over 3 months prior to that air conditioning issues..For the passed 5 years this company is sincerely a disgrace...They have NO loyality to anyone...Its about them..They seem to forget that it is the puvlic the homeowners who keep them...
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Anonymous
Kay

We cancelled or contract with American home shield. We had a claim with our water heater, not covered unless we paid almost $900 out of our own pocket. Their technician said...

Anonymous
Joe Perry

I am willing to join you law suit this is a horrible company had problems with A/C been work on for one year still not working rightjust cancelled service

Product
American Home Shield Air Conditioner Warranty
#1011164
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