Manufacturer: American Home Shield Category: Warranty Clear all filters (40 of 40 reviews match)
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AHS denied my claim because they stated my compressor that broke did not fall under wear and tear guidelines.I disagree with there evaluation because a unit that is located out side in the elements, will eventually fail from conditions due to wear of components. I...
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American Home Shield Air Conditioner Warranty
#984242
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Gee, why do you think the reviews on AHS's site are 4and 5 star?But the reviews on a site that is not shilling for them are so much lower. My experience was bad. Had various problems with AC and pool heater. They seemed to do anything they could to deny coverage,...
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American Home Shield Air Conditioner Warranty
#944767
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American Home Shield would not help. After we presented proof they should have replaced our unit. AHS is just as bad! They should help their customers out, by getting rid of them! Plus take care of their customers! That's why we cancelled our warranty with them. Got a...
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1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Incompetent help
  • Wait too long on the phone
  • Lack of response
#941050
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American Home Shield Air Conditioner Warranty Review

#894235
1.1
Ugh this company is so deceiving in the adds and in the promotion of the service. This is a total scam!!!! They will get you on fine print and vague wording in the contract. BEWARE this is a SCAM !!!!! Save your money you pay on this for the repairs you need !!!
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American Home Shield Air Conditioner Warranty Review

#835143
2.1
I have been trying for days to get my tenants air condition fixed and no one at AHS seems to care. Keep in mind she is a single mother with kids and we are looking at five days to maybe figure out when it might be fixed. Not good service at all! Now AHS cant even find the original contractor that they sent out the first day. Unbeliveable! Be Aware!
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I have had this coverage for my home and low and behold I had my AC stop running.This company called a contractor who was not "able to come out" for almost a week-YUP suffer you poor sap, we got your money we will hire a horrible contractor who never comes. Called AHS...
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1.0
American Home Shield Christmas, Florida
Product
American Home Shield Air Conditioner Warranty
#932713
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I would never recommend this company to anyone!! I will report to the Better business bureau. Please stay away from American Home shield. Our AC is broken and we are going on 5 weeks to repair the the service company never showed up. I have been on the phone for...
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1.0
Product
American Home Shield Air Conditioner Warranty
#928746
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I've been a cusomer since 2011.Never had any major problems until 2016. Our air went out in March 2016. It is still out Sep 2016. We have had our conditioner sloppyly fixed every month since March of this year and two times in one week in Sept. They use Total Air Care...
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1.9
Product
American Home Shield Air Conditioner Warranty
#926090
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I've had AHS for the past five years. I've needed service only once in that time. About two weeks ago my HVAC quit working so I scheduled a service call. It was determined that my compressor was shorted to ground and no longer functioned. Since the service call two...
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1.8
American Home Shield Coatesville, Indiana
Product
American Home Shield Air Conditioner Warranty
#920364
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My AC compressor went out and ahs said they would replace the whole unit because they could no longer order parts for mine.After a month and countless hours on the phone with them the contractor finally arrived to put the new unit in. They took the old one out and...
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1.4
American Home Shield Providence Forge, Virginia
Product
American Home Shield Air Conditioner Warranty
#919836
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We are sitting in near 100 degree weather with no air conditioning and various other appliances not working due to electrical issues.We called home shield late Friday afternoon. We had to repeatedly explain the situation to the representative who clearly was paying...
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1.9
Product
American Home Shield Air Conditioner Warranty
#908280
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I called for AC service as the house wasn't getting colder even with the AC running non-stop.The contractor said the compressor needs to be changed. When I followed up with AHS, they told they cover the compressor but I need 12 lbs Freon which they cover $10 per and I...
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Anonymous
Anonymous

As I heard from someone that 12lbs of Freon is 'good enough for the whole neighborhood', I spoke to the contractor that came to my house to understand. Evidently, my compresso...

Anonymous
Anonymous

Ran into similar issue. I had to pay for 5 pounds. Also, my oven has been broken for 2 months. They have placed an order to make the circuit board since the manufacturer no...

Product
American Home Shield Air Conditioner Warranty
#905486
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