Manufacturer: American Home Shield Category: Warranty Clear all filters (43 of 43 reviews match)
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We got a new heat pump after fighting with American home shield for over 2 months in the heat of summer in Sept 2016. Last week we turned our air on for the first time and it doesn't work - American Home Shield will not waive the 75 fee to have the Company that...
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1.0
Product
American Home Shield Air Conditioner Warranty
#1036943
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I have been dealing with AHS for over 3 months prior to that air conditioning issues..For the passed 5 years this company is sincerely a disgrace...They have NO loyality to anyone...Its about them..They seem to forget that it is the puvlic the homeowners who keep them...
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Anonymous
Kay

We cancelled or contract with American home shield. We had a claim with our water heater, not covered unless we paid almost $900 out of our own pocket. Their technician said...

Anonymous
Joe Perry

I am willing to join you law suit this is a horrible company had problems with A/C been work on for one year still not working rightjust cancelled service

Product
American Home Shield Air Conditioner Warranty
#1011164
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Heater failed.First service company disassembled the heater and left. I couldn't contact them, and neither could AHS. Three weeks into this and still no heat, no plan, no resolution, and not a care in the world. We were so cold, our toddler was cold, the house was...
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American Home Shield Air Conditioner Warranty
#1006294
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American Home Shield Air Conditioner Warranty Review

#894235
1.1
Details
Ugh this company is so deceiving in the adds and in the promotion of the service. This is a total scam!!!! They will get you on fine print and vague wording in the contract. BEWARE this is a SCAM !!!!! Save your money you pay on this for the repairs you need !!!
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American Home Shield Air Conditioner Warranty Review

#835143
2.1
Details
I have been trying for days to get my tenants air condition fixed and no one at AHS seems to care. Keep in mind she is a single mother with kids and we are looking at five days to maybe figure out when it might be fixed. Not good service at all! Now AHS cant even find the original contractor that they sent out the first day. Unbeliveable! Be Aware!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
AHS denied my claim because they stated my compressor that broke did not fall under wear and tear guidelines.I disagree with there evaluation because a unit that is located out side in the elements, will eventually fail from conditions due to wear of components. I...
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Product
American Home Shield Air Conditioner Warranty
#984242
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Gee, why do you think the reviews on AHS's site are 4and 5 star?But the reviews on a site that is not shilling for them are so much lower. My experience was bad. Had various problems with AC and pool heater. They seemed to do anything they could to deny coverage,...
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American Home Shield Air Conditioner Warranty
#944767
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American Home Shield would not help. After we presented proof they should have replaced our unit. AHS is just as bad! They should help their customers out, by getting rid of them! Plus take care of their customers! That's why we cancelled our warranty with them. Got a...
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1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Incompetent help
  • Lack of response
  • Wait too long on the phone
#941050
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I have had this coverage for my home and low and behold I had my AC stop running.This company called a contractor who was not "able to come out" for almost a week-YUP suffer you poor sap, we got your money we will hire a horrible contractor who never comes. Called AHS...
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1.0
American Home Shield Christmas, Florida
Product
American Home Shield Air Conditioner Warranty
#932713
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I would never recommend this company to anyone!! I will report to the Better business bureau. Please stay away from American Home shield. Our AC is broken and we are going on 5 weeks to repair the the service company never showed up. I have been on the phone for...
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1.0
Product
American Home Shield Air Conditioner Warranty
#928746
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I've been a cusomer since 2011.Never had any major problems until 2016. Our air went out in March 2016. It is still out Sep 2016. We have had our conditioner sloppyly fixed every month since March of this year and two times in one week in Sept. They use Total Air Care...
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1.9
Product
American Home Shield Air Conditioner Warranty
#926090
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I've had AHS for the past five years. I've needed service only once in that time. About two weeks ago my HVAC quit working so I scheduled a service call. It was determined that my compressor was shorted to ground and no longer functioned. Since the service call two...
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1.8
American Home Shield Coatesville, Indiana
Product
American Home Shield Air Conditioner Warranty
#920364
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