Product: American Home Shield Air Conditioner Warranty Clear all filters (0 of 58 reviews match)
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I had to submit my very first service request for AC. was never contacted by the contractor (supposed to be within 24 hours). A week later, I contact home shield because it is 95 degrees. they tell me they tried to schedule appt and the contractor hung up on them...
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American Home Shield Air Conditioner Warranty
#1346128
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The AC contractor and American Home Shield said that it was an unrelated issue and would not cover the damage. One year later the AC leaks again, again called American Home Shield who sent a contractor out to look at the unit. The contractor pointed out all the shoddy...
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Anonymous
Just wondering

Why... Would you continue to use this warranty service after a bad repair job of that magnitude? Would you renew your policy? Are you a penny pincher who likes to complain?

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American Home Shield Air Conditioner Warranty
#1279111
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My A/C broke on Wednesday night. I called AHS and was told someone would contact me within 24 hours to set up an appointment. The company did call on Thursday morning to schedule an appointment but it was for Monday -- four days away. One cannot live without A/C in...
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Anonymous
Sher

My A/C broke on Weds. night also. I input the service request online. They did not contact me, I had to call them. They did not come until Friday. I had to spend the entire we...

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American Home Shield Air Conditioner Warranty
#1269607
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American Home Shield - AC unit not working

I placed a service request for AC unit not working on 5/25/18. I just received an appointment for 6/4/18 from Total Air. I would like to get a sooner appointment with a different company because a week is too long under this high temperatures. Thanks Philip 1784 Banbury Road Charleston SC 29414
1.4
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American Home Shield Air Conditioner Warranty
#1266503
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we pay for warranty for over 5 years , AC was broken in GA where is very hot! they gave us an appointment after 1 week even we told them is emergency , When the technician came he told us the ac is out need to order parts and will take other week , imagine leaving with...
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1.4
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American Home Shield Air Conditioner Warranty
#1266346
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I have been without A/C almost 2 weeks now. I call every day. The worst customer service reps in the world. They do not care. They talk in circles and it is all BS. I asked for a Supervisor, there are none. Waited for the "authorization dept. before they could replace...
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1.0
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American Home Shield Air Conditioner Warranty
I liked
  • Lady that sold me the warranty was good
#1265056
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We have had AHS for years with no issue. Yesterday USA Air tech told us we need the coils replaced in the AC We called AHS today and were told the coils are not covered due to us misusing the AC by not replacing it. Age =misuse???? The foreign accent female told us a...
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1.1
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American Home Shield Air Conditioner Warranty
#1264310
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I was scared into buying this insurance as a first time home buyer. I had my annual hvac check up paid $85 to local co who services the hvac and was told I had a leak and Freon would be $300 w no guarantees it would last. I was also told my coils and air blower needed...
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1.0
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Cannot talk to representative
#1262354
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American Home Shield sent an A/C company to my house on Tuesday and Thursday to service my unit which I have been having problems with since last Sunday. They keep telling me there is nothing wrong with it but again today it will not even come on. They sent two...
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American Home Shield Air Conditioner Warranty
#1247949
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Bottom Line…AC condenser coil went out.Contacted AHS and they sent out an individual from Greenway, who I would not recommend for anything, just read the customer reviews. Confirmed the coil was the issue. I opted to replace the entire AC unit with a different company...
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Anonymous
Anonymous

Perfect example of how any home warranty company operates. They would have paid Greenway $450 for a $2000 repair (in which case, Greenway would have lost over $1500, because G...

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American Home Shield Air Conditioner Warranty
I didn't like
  • False represntation of a home warrenty company
#1133002
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