Manufacturer: American Home Shield Category: Warranty Clear all filters (33 of 33 reviews match)
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We got a new heat pump after fighting with American home shield for over 2 months in the heat of summer in Sept 2016. Last week we turned our air on for the first time and it doesn't work - American Home Shield will not waive the 75 fee to have the Company that...
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I have been dealing with AHS for over 3 months prior to that air conditioning issues..For the passed 5 years this company is sincerely a disgrace...They have NO loyality to anyone...Its about them..They seem to forget that it is the puvlic the homeowners who keep them...
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Anonymous

Kay We cancelled or contract with American home shield. We had a claim with our water heater, not covered unless we paid almost $900 out of our own pocket. Their technician said...

Anonymous

Joe Perry I am willing to join you law suit this is a horrible company had problems with A/C been work on for one year still not working rightjust cancelled service

Heater failed.First service company disassembled the heater and left. I couldn't contact them, and neither could AHS. Three weeks into this and still no heat, no plan, no resolution, and not a care in the world. We were so cold, our toddler was cold, the house was...
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American Home Shield Air Conditioner Warranty Review

#997115
5.0
Never had a,problem with this warranty company have to rate them at A+, CALL THEM THEY ARE RIGHT ON IT, VERY GLAD I HAVE AMERICAN HOME SHIELD
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American Home Shield Air Conditioner Warranty Review

#992903
I had an issue with them about 20 years ago with a/c problems. They said it wasn't their problem so I had to repair it myself. I guess a zombie apocalypse would have been covered.
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American Home Shield Air Conditioner Warranty Review

#955743
1.0
This company is a joke! I dont know how they are actually still up and running! They will collect your 75 dollar service fee and send 30 different contractors and leave you with no AC for an entire summer! I HATE this company! They will do ANYTHING not to replace anything! They dont give a ***! Only about themselves!
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American Home Shield Air Conditioner Warranty Review

#906912
1.1
Don't waste your time or money with this company. They don't care and will definitely weasel around the issues so they won't have to pay. Stay away!!!!
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AHS denied my claim because they stated my compressor that broke did not fall under wear and tear guidelines.I disagree with there evaluation because a unit that is located out side in the elements, will eventually fail from conditions due to wear of components. I...
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Gee, why do you think the reviews on AHS's site are 4and 5 star?But the reviews on a site that is not shilling for them are so much lower. My experience was bad. Had various problems with AC and pool heater. They seemed to do anything they could to deny coverage,...
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American Home Shield would not help. After we presented proof they should have replaced our unit. AHS is just as bad! They should help their customers out, by getting rid of them! Plus take care of their customers! That's why we cancelled our warranty with them. Got a...
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1.0
I didn't like
  • Wait too long on the phone
  • Lack of response
  • Incompetent help
#941050
Reply to reviews
I have had this coverage for my home and low and behold I had my AC stop running.This company called a contractor who was not "able to come out" for almost a week-YUP suffer you poor sap, we got your money we will hire a horrible contractor who never comes. Called AHS...
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I would never recommend this company to anyone!! I will report to the Better business bureau. Please stay away from American Home shield. Our AC is broken and we are going on 5 weeks to repair the the service company never showed up. I have been on the phone for...
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I've been a cusomer since 2011.Never had any major problems until 2016. Our air went out in March 2016. It is still out Sep 2016. We have had our conditioner sloppyly fixed every month since March of this year and two times in one week in Sept. They use Total Air Care...
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I've had AHS for the past five years. I've needed service only once in that time. About two weeks ago my HVAC quit working so I scheduled a service call. It was determined that my compressor was shorted to ground and no longer functioned. Since the service call two...
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