Manufacturer: American Home Shield Category: Warranty Clear all filters (43 of 43 reviews match)
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The third time he comes out he says if you didn't have American Home Shield warranty I would recommend that you get a new HVAC system, but you do have them and they won't pay to replace it, even though they are contracted to do so. He continues by saying if he...
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Anonymous
Carroll Cartwright Herzog

Did they clean up wTer damage? This is exactly what happened to us.

Anonymous
Carroll Cartwright Herzog

Did you get this resolved? Who pays for water damage?

1.1
Product
American Home Shield Air Conditioner Warranty
#1085459
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We live in Dallas metroplex area.The current temp. range is going up to 100F. I called AHS on Thursday evening for AC fix service as my AC is not working. The first available appointment is Saturday morning. What do we do in the mean time? Bake? AHS should honor...
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American Home Shield Air Conditioner Warranty
#1080635
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American Home Shield doesn't care. The time on hold before speaking to a person was 34 minutes . Our downstairs AC unit is sporadically not working due to failing capacitors on compressors (confirmed by reputable AC Service Company). It's 98 degrees. Bill Pruitt AHS...
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1.7
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Poor business practice
#1079591
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American Home Shield Air Conditioner Warranty Review

#997115
5.0
Details
Never had a,problem with this warranty company have to rate them at A+, CALL THEM THEY ARE RIGHT ON IT, VERY GLAD I HAVE AMERICAN HOME SHIELD
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American Home Shield Air Conditioner Warranty Review

#992903
I had an issue with them about 20 years ago with a/c problems. They said it wasn't their problem so I had to repair it myself. I guess a zombie apocalypse would have been covered.
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American Home Shield Air Conditioner Warranty Review

#955743
1.0
Details
This company is a joke! I dont know how they are actually still up and running! They will collect your 75 dollar service fee and send 30 different contractors and leave you with no AC for an entire summer! I HATE this company! They will do ANYTHING not to replace anything! They dont give a ***! Only about themselves!
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American Home Shield Air Conditioner Warranty Review

#906912
1.1
Details
Don't waste your time or money with this company. They don't care and will definitely weasel around the issues so they won't have to pay. Stay away!!!!
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Advertised vs Delivered
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Warranty
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American Home Shield. Torturous experience. Cancelled even though my AC was still not sucessfully repaired. I'd rather pay out-of-pocket than to deal with this company. If you're planning on purchasing a warranty from AHS try this simple test first: 1. Call in...
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1.4
Product
American Home Shield Air Conditioner Warranty
I liked
  • Idea
I didn't like
  • Horrific customer service
#1074974
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I've been having problems with them since my first claim.It took them 4 months to finally get my AC working, with no help from them because of the shady companies they hire. One actuall broke the unit worse than it was. Finally I was "allowed" to choose my own...
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American Home Shield Air Conditioner Warranty
#1073432
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My Air Conditioner started leaking water 1 week ago. Damaging the ceiling and walls in the floor below. I submitted a claim as as of today 5 days later my problem has not been corrected. The first repair company they assigned indicated the earliest they could service...
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American Home Shield Air Conditioner Warranty
#1068475
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My a/c wasn't cooling so I called RK heating and cooling and the technician was there at my house in 20 minutes .He told me there was a leak in my system and he suggested that I replace the unit because it was an older unit and it uses R22 Freon which is not in use...
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1.8
Product
American Home Shield Air Conditioner Warranty
#1068351
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My central air conditioner started making a noise, so I turned it off and contacted American Shield. I waited on hold for 1 hour, and when I finally talked with someone I was told that I would be contacted soon by a service repair person. I have yet to hear from...
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1.9
Product
American Home Shield Air Conditioner Warranty
#1064302
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On June 5, 2017, my air conditioner stopped working in my home. I called American Home Shield to report the problem. A contractor came to my home and after a brief inspection, he informed me that my compressor went out. I live in Las Vegas, NV and that week the...
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1.0
Product
American Home Shield Air Conditioner Warranty
#1062382
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NO AIR! I called American home shield once again and they stated they would have to send the same people who didn't fix the unit the first 2 times back out! I demanded that they send someone else out! After going back and forth they sent out another company and that...
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1.5
Product
American Home Shield Air Conditioner Warranty
#1043013
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