Product: American Home Shield Air Conditioner Warranty Clear all filters (0 of 105 reviews match)
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I PURCHASED A NEW HOME ON JULY 31, 2018, ON THAT VERY NIGHT THE A/C WENT OUT. I HAVE MET WITH DIFFERENCT TECHNICIANS A TOTAL OF 17 TIMES. I EITHER GET TO WORK LATE OR LEAVE EARLY, MY HUSBAND AND I TAKE TURNS. I HAVE BEEN THROUGH THE ENTIRE SOMMER IN MY NEW HOME W/O...
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Anonymous
Anonymous

You bought a house that had a time bomb unit. The home inspection/home warranty racket is such a scam, perpetuated by the realtor profession!!!!! Welcome to home ownership. A ...

Product
American Home Shield Air Conditioner Warranty
#1383320
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Had an issue with my AC and they set up the appointment for one of there AC network company to show up (they were a little late, about 30 minutes or so) That was a little frustrating since I had to take off from work and all. but the over all visit was fast smooth and...
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Anonymous
Any mouse

You must have had a minor issue, such as a blown capacitor, or a stocked item such as a universal motor; or maybe it was just a little low on refrigerant. The major repairs, s...

4.4
Westside,Iowa
Product
American Home Shield Air Conditioner Warranty
#1373407
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American Home shield and the contractor osa are absolute crooks. They wanted me to pay $1000.00 for an oversized evaporator coil because they wouldn’t get the oem one from Rheem because the part would be 42% more expensive because on line orders cost more. We all know...
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Anonymous
Anonymouse

You ought to know better than to butcher your unit by replacing the coil, period. They are trying to dissuade you from doing this repair in general. This repair should not be ...

1.2
Product
American Home Shield Air Conditioner Warranty
#1365495
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I can hardly breathe.. hot.. no response.. they called a company 75 miles from my home, when we have many here in Texarkana, Tx.. when you call Reeps air.. the phone say.... "phone Off" I have been a member for 30 years.. and this is how I get treated????? SOMETHING IS...
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Anonymous
Anonymous

Truly sorry for your situation, but the best advice for you is do NOT give AHS control over your comfort and basic survival needs. If you pay them $505 for a “new unit” you wi...

1.0
Product
American Home Shield Air Conditioner Warranty
#1363926
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Requested a different Vendor from American Home Shield - denied. Disappointed in service. Disappointed that Freon cost is not shard prior to paying service call. Very disappointed that after $845 I am worse off then before. I have a home that I can't stay in. I am...
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Anonymous
Anonymous

A system 12 lbs low on refrigerant needs major repair. AHS only pays $10 per pound, leaving the homeowner with a substantial out of pocket expense. For people reading this who...

2.1
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Freon prices should be disclosed prior to paying for service
  • Vender made our system worse
#1359420
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It has been a nightmare from the word go. I called for service twice for my AC and TWICE they referred me to a company that doesn't service my area. On the 3rd attempt, they told me they don't have an AC repair company in my area. They referred me to their "outside...
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Anonymous
Itcant helpnow

You found out that you don’t need AHS. Cancel them and move on with your life. You handled the problem yourself and they will not save you any money.

1.0
Product
American Home Shield Air Conditioner Warranty
#1358298
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I would love to take them to court! I had the A/C guy that came out to sell me a new air conditioner tell me AHS feeds him and he will them them what they want to hear, that was after I had paid a 75.00 service fee to replace a motor, still wasn’t working right paid...
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Anonymous
Anonymously yours

The AHS contractor was truthful. He works for AHS and not the customer. AHS doesn’t care whether the system is replaced or not, as long as that contractor’s per-ticket average...

1.0
Product
American Home Shield Air Conditioner Warranty
#1355981
Reply to reviews
I had to submit my very first service request for AC. was never contacted by the contractor (supposed to be within 24 hours). A week later, I contact home shield because it is 95 degrees. they tell me they tried to schedule appt and the contractor hung up on them...
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Product
American Home Shield Air Conditioner Warranty
#1346128
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SIMILAR ISSUE- AHS HAS BEEN INVOLVED IN OUR SITUATION SINCE 8-16-18. 1ST TECH CAME OUT TO LOOK AT SYSTEMS & WANTED TO ADD FREON TO A 2 TON UNIT. WELL IF IT NEEDS FREON ITS GOT A LEAK. SO HE DID A TEST & FOUND IN FACT THERE WAS A LEAK (COMPANY IS AIR MAX CELINA TEXAS)....
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Anonymous
Anonymous

You must discontinue the all capital letters format ; it is antagonizing and difficult to read. Second point : home "warranties" are not worth the paper upon which they were p...

Anonymous
Anonymous

The contractor gets paid $200 per ticket by AHS, regardless of the problem. If you have 2 systems down, you need a brand new dispatch number, aka work order. NOT an add-on tic...

1.1
Westside,Iowa
Product
American Home Shield Air Conditioner Warranty
I liked
  • Sales rep
I didn't like
  • No path to customer resolution
  • Value of service
  • Customer service
#1339832
Reply to reviews
On July, 23/2018 I report to AHS that I have problem with my A/C , Three days later, AHS sent someone to check the unit. they give me a estimate of $2600 to repair the Air handler, two days later AHS call and explain that that most of cost is on me, out of pocket (...
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Anonymous
Stuk Mias

You must have a leaker. In that case, you will probably be replacing that entire system sooner, rather than later. Of course, AHS will not help you much with that. Since AHS o...

Product
American Home Shield Air Conditioner Warranty
#1338680
Reply to reviews