Product: American Home Shield Air Conditioner Warranty Clear all filters (48 of 48 reviews match)
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I strongly recommend you do NOT WRITE ANY FUTURE HOME WARRENTY POLICIES WITH AMERICAN HOME SHIELD. Spread the word among realtors. It isn't just that they have denied full coverage of my HVAC system as clearly stated in the policy, it is the fact that each time one of...
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American Home Shield Air Conditioner Warranty
#1110384
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Need evaporator coil replaced on a ac.the technician wanted to wait a whole week to replace meanwhile its 95 degrees here, I had a company come out and replace it so I sent invoice in to take cash buy out they only wanted to offer $420 says thats what the company was...
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1.4
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American Home Shield Air Conditioner Warranty
#1107563
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THE PROBLEM I HAD WITH AHS IS THAT I OPT TO NOT LET THEM FIX MY AC UNIT.IN FACT BOUGHT NEW AC UNIT. SENT IN PAPERWORK FROM GETTING NEW UNIT. THEY TOLD ME THEY WOULD REIMBURSE ME UP TO $1500. THIS WAS BACK IN AUG. 2017. TO THIS DAY, I HAVE NOT BEEN REIMBURSE MY MONEY...
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American Home Shield Air Conditioner Warranty
#1104033
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American Home Shield - Frustrating!

#1117832
1.0
Details
So long story short, we need a new evaporator coil for the ac unit. The contractors Dawson out of Dayton Ohio is the worst costumer service ever! And no warranty for the repair of this part. They are charging $1200. But AHS is only covering $550. The only cover $10 for Freon. But their contractor charges $115. Total scam. Not happy at all.
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American Home Shield - AHS a Ripoff

#1110912
1.0
Details
Didn't pay anything toward my air conditioner replacement although I had warranty for 10 years. Takes over a hour to talk to anyone and then I have to start my story. Horrible, negligent contractors. 4 weeks into this problem, still no resolution. I finally replaced my air conditioner without a dime from them.
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American Home Shield Air Conditioner Warranty Review

#997115
5.0
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Never had a,problem with this warranty company have to rate them at A+, CALL THEM THEY ARE RIGHT ON IT, VERY GLAD I HAVE AMERICAN HOME SHIELD
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American Home Shield Air Conditioner Warranty Review

#992903
I had an issue with them about 20 years ago with a/c problems. They said it wasn't their problem so I had to repair it myself. I guess a zombie apocalypse would have been covered.
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The third time he comes out he says if you didn't have American Home Shield warranty I would recommend that you get a new HVAC system, but you do have them and they won't pay to replace it, even though they are contracted to do so. He continues by saying if he...
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Anonymous
Carroll Cartwright Herzog

Did they clean up wTer damage? This is exactly what happened to us.

Anonymous
Carroll Cartwright Herzog

Did you get this resolved? Who pays for water damage?

1.1
Product
American Home Shield Air Conditioner Warranty
#1085459
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We live in Dallas metroplex area.The current temp. range is going up to 100F. I called AHS on Thursday evening for AC fix service as my AC is not working. The first available appointment is Saturday morning. What do we do in the mean time? Bake? AHS should honor...
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American Home Shield Air Conditioner Warranty
#1080635
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American Home Shield doesn't care. The time on hold before speaking to a person was 34 minutes . Our downstairs AC unit is sporadically not working due to failing capacitors on compressors (confirmed by reputable AC Service Company). It's 98 degrees. Bill Pruitt AHS...
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1.7
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Poor business practice
#1079591
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American Home Shield. Torturous experience. Cancelled even though my AC was still not sucessfully repaired. I'd rather pay out-of-pocket than to deal with this company. If you're planning on purchasing a warranty from AHS try this simple test first: 1. Call in...
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1.4
Product
American Home Shield Air Conditioner Warranty
I liked
  • Idea
I didn't like
  • Horrific customer service
#1074974
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I've been having problems with them since my first claim.It took them 4 months to finally get my AC working, with no help from them because of the shady companies they hire. One actuall broke the unit worse than it was. Finally I was "allowed" to choose my own...
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American Home Shield Air Conditioner Warranty
#1073432
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My Air Conditioner started leaking water 1 week ago. Damaging the ceiling and walls in the floor below. I submitted a claim as as of today 5 days later my problem has not been corrected. The first repair company they assigned indicated the earliest they could service...
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American Home Shield Air Conditioner Warranty
#1068475
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My a/c wasn't cooling so I called RK heating and cooling and the technician was there at my house in 20 minutes .He told me there was a leak in my system and he suggested that I replace the unit because it was an older unit and it uses R22 Freon which is not in use...
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1.8
Product
American Home Shield Air Conditioner Warranty
#1068351
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