Product: American Home Shield Air Conditioner Warranty Clear all filters (0 of 52 reviews match)
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The AC contractor and American Home Shield said that it was an unrelated issue and would not cover the damage. One year later the AC leaks again, again called American Home Shield who sent a contractor out to look at the unit. The contractor pointed out all the shoddy...
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Anonymous
Just wondering

Why... Would you continue to use this warranty service after a bad repair job of that magnitude? Would you renew your policy? Are you a penny pincher who likes to complain?

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American Home Shield Air Conditioner Warranty
#1279111
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I have been without A/C almost 2 weeks now. I call every day. The worst customer service reps in the world. They do not care. They talk in circles and it is all BS. I asked for a Supervisor, there are none. Waited for the "authorization dept. before they could replace...
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1.0
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American Home Shield Air Conditioner Warranty
I liked
  • Lady that sold me the warranty was good
#1265056
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American Home Shield sent an A/C company to my house on Tuesday and Thursday to service my unit which I have been having problems with since last Sunday. They keep telling me there is nothing wrong with it but again today it will not even come on. They sent two...
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American Home Shield Air Conditioner Warranty
#1247949
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Bottom Line…AC condenser coil went out.Contacted AHS and they sent out an individual from Greenway, who I would not recommend for anything, just read the customer reviews. Confirmed the coil was the issue. I opted to replace the entire AC unit with a different company...
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Anonymous
Anonymous

Perfect example of how any home warranty company operates. They would have paid Greenway $450 for a $2000 repair (in which case, Greenway would have lost over $1500, because G...

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American Home Shield Air Conditioner Warranty
I didn't like
  • False represntation of a home warrenty company
#1133002
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So long story short, we need a new evaporator coil for the ac unit.The contractors Dawson out of Dayton Ohio is the worst costumer service ever! And no warranty for the repair of this part. They are charging $1200. But AHS is only covering $550. The only cover $10 for...
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Anonymous
Cantget itback

You don’t need a new evaporator coil—what you need is a new system. R22 regulations and restrictions have all but mandated complete system replacement. It is foolish to repair...

1.0
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American Home Shield Air Conditioner Warranty
#1117832
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American Home Shield - AHS a Ripoff

Didn't pay anything toward my air conditioner replacement although I had warranty for 10 years. Takes over a hour to talk to anyone and then I have to start my story. Horrible, negligent contractors. 4 weeks into this problem, still no resolution. I finally replaced my air conditioner without a dime from them.
1.0
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Product
American Home Shield Air Conditioner Warranty
#1110912
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I strongly recommend you do NOT WRITE ANY FUTURE HOME WARRENTY POLICIES WITH AMERICAN HOME SHIELD. Spread the word among realtors. It isn't just that they have denied full coverage of my HVAC system as clearly stated in the policy, it is the fact that each time one of...
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American Home Shield Air Conditioner Warranty
#1110384
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Need evaporator coil replaced on a ac.the technician wanted to wait a whole week to replace meanwhile its 95 degrees here, I had a company come out and replace it so I sent invoice in to take cash buy out they only wanted to offer $420 says thats what the company was...
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1.4
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American Home Shield Air Conditioner Warranty
#1107563
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THE PROBLEM I HAD WITH AHS IS THAT I OPT TO NOT LET THEM FIX MY AC UNIT.IN FACT BOUGHT NEW AC UNIT. SENT IN PAPERWORK FROM GETTING NEW UNIT. THEY TOLD ME THEY WOULD REIMBURSE ME UP TO $1500. THIS WAS BACK IN AUG. 2017. TO THIS DAY, I HAVE NOT BEEN REIMBURSE MY MONEY...
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American Home Shield Air Conditioner Warranty
#1104033
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The third time he comes out he says if you didn't have American Home Shield warranty I would recommend that you get a new HVAC system, but you do have them and they won't pay to replace it, even though they are contracted to do so. He continues by saying if he...
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Anonymous
Carroll Cartwright Herzog

Did they clean up wTer damage? This is exactly what happened to us.

Anonymous
Carroll Cartwright Herzog

Did you get this resolved? Who pays for water damage?

1.1
Product
American Home Shield Air Conditioner Warranty
#1085459
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