Product: American Home Shield Air Conditioner Warranty Clear all filters (49 of 49 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Bottom Line…AC condenser coil went out.Contacted AHS and they sent out an individual from Greenway, who I would not recommend for anything, just read the customer reviews. Confirmed the coil was the issue. I opted to replace the entire AC unit with a different company...
Read more
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • False represntation of a home warrenty company
#1133002
Reply to reviews
Show

American Home Shield - Frustrating!

So long story short, we need a new evaporator coil for the ac unit. The contractors Dawson out of Dayton Ohio is the worst costumer service ever! And no warranty for the repair of this part. They are charging $1200. But AHS is only covering $550. The only cover $10 for Freon. But their contractor charges $115. Total scam. Not happy at all.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
American Home Shield Air Conditioner Warranty
#1117832
Reply to reviews
Show

American Home Shield - AHS a Ripoff

Didn't pay anything toward my air conditioner replacement although I had warranty for 10 years. Takes over a hour to talk to anyone and then I have to start my story. Horrible, negligent contractors. 4 weeks into this problem, still no resolution. I finally replaced my air conditioner without a dime from them.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
American Home Shield Air Conditioner Warranty
#1110912
Reply to reviews
I strongly recommend you do NOT WRITE ANY FUTURE HOME WARRENTY POLICIES WITH AMERICAN HOME SHIELD. Spread the word among realtors. It isn't just that they have denied full coverage of my HVAC system as clearly stated in the policy, it is the fact that each time one of...
Read more
Product
American Home Shield Air Conditioner Warranty
#1110384
Reply to reviews
Need evaporator coil replaced on a ac.the technician wanted to wait a whole week to replace meanwhile its 95 degrees here, I had a company come out and replace it so I sent invoice in to take cash buy out they only wanted to offer $420 says thats what the company was...
Read more
1.4
Product
American Home Shield Air Conditioner Warranty
#1107563
Reply to reviews
THE PROBLEM I HAD WITH AHS IS THAT I OPT TO NOT LET THEM FIX MY AC UNIT.IN FACT BOUGHT NEW AC UNIT. SENT IN PAPERWORK FROM GETTING NEW UNIT. THEY TOLD ME THEY WOULD REIMBURSE ME UP TO $1500. THIS WAS BACK IN AUG. 2017. TO THIS DAY, I HAVE NOT BEEN REIMBURSE MY MONEY...
Read more
Product
American Home Shield Air Conditioner Warranty
#1104033
Reply to reviews
The third time he comes out he says if you didn't have American Home Shield warranty I would recommend that you get a new HVAC system, but you do have them and they won't pay to replace it, even though they are contracted to do so. He continues by saying if he...
Read more
Anonymous
Carroll Cartwright Herzog

Did they clean up wTer damage? This is exactly what happened to us.

Anonymous
Carroll Cartwright Herzog

Did you get this resolved? Who pays for water damage?

1.1
Product
American Home Shield Air Conditioner Warranty
#1085459
Reply to reviews
We live in Dallas metroplex area.The current temp. range is going up to 100F. I called AHS on Thursday evening for AC fix service as my AC is not working. The first available appointment is Saturday morning. What do we do in the mean time? Bake? AHS should honor...
Read more
Product
American Home Shield Air Conditioner Warranty
#1080635
Reply to reviews
American Home Shield doesn't care. The time on hold before speaking to a person was 34 minutes . Our downstairs AC unit is sporadically not working due to failing capacitors on compressors (confirmed by reputable AC Service Company). It's 98 degrees. Bill Pruitt AHS...
Read more
1.7
Product
American Home Shield Air Conditioner Warranty
I didn't like
  • Poor business practice
#1079591
Reply to reviews
American Home Shield. Torturous experience. Cancelled even though my AC was still not sucessfully repaired. I'd rather pay out-of-pocket than to deal with this company. If you're planning on purchasing a warranty from AHS try this simple test first: 1. Call in...
Read more
1.4
Product
American Home Shield Air Conditioner Warranty
I liked
  • Idea
I didn't like
  • Horrific customer service
#1074974
Reply to reviews