2 hour wait on the phone for customer service for a/c repair in Phoenix when its 113 degrees. Your customer service rep seemed put out and told me I could not get a contractor out for 3 days.
We are expected to get to 115 degrees on thursday and all she reminded me that it gets humid where shes at and its hot there. .
I will file a complaint with cosumer affairs, better business bureau and the local television channel here that has already done a special on home warranty companies. By the way, yours came up up number 2 in complaints in Phoenix.
Shame on American Home Shield and the service you dont produce!
Reason of review: Poor customer service.