Product: American Home Shield Account Clear all filters (5 of 5 reviews match)
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1.0
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I don't want to get into specifics but when you advertise fix it or replace it you should do just that, over 2 years had 5 techs out for service on same equipment each tech tries to blame the other tech or ahs for handicapping what they can do instead of just telling...
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Anonymous
#1735188

The techs can’t just tell AHS to replace it, or the thing that will be replaced is the contractor’s company!!!! The contractors would LOVE to replace all that equipment (just think of the sales they’d make!) but it would only last once or twice and they’re company would be replaced with a vendor who understands that they’re only hope of making a sale thru AHS is on the non-covered charges payable by the homeowner, and opportunities that come about related to Claim denials.

Fat chance any AHS customers are going to willingly buy ANYTHING from an AHS vendor; not even a coil cleaning! So the contractors working for AHS and all warranty companies become slaves, totally dependent upon the lousy work orders and miserable deadbeats through AHS. It’s a sad life, but hey, somebody has to do it, right? What is the best way to put an end to this madness?

Don’t say, the BBB, the attorney general, consumer affairs, the news, a lawsuit, blah blah blah. It’s happened already before, to no avail, and it’s the mindset of CONSUMERS and REALTORS that needs to change.

They need to STOP perpetuating this in buying home warranties, and they will GO AWAY. There is no such thing as a free lunch.

Review
#1628163 Review #1628163 is a subjective opinion of poster.
Product
American Home Shield Account
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund
Tags
  • Worst Warranty Service

American Home Shield in Portland, Oregon - Unknown Charge On My Card

1.0
Details
Saw an unknown charge from them on one of my credit cards. No idea who they are or how they got my card number. Charge was immediately reversed which makes me believe they try to sneak these in elsewhere.
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Review
#1567703 Review #1567703 is a subjective opinion of poster.
Product
American Home Shield Account
Reason of review
unauthorized credit card charge
After being hung up on once, being unable to "live chat" (I don't think they actually have a live chat--they blame it on cookies, which were disabled as they recommended), and being on hold for quite a while, I read one of the posts about how difficult AHS can be. I...
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Review
#1536576 Review #1536576 is a subjective opinion of poster.
Product
American Home Shield Account
In a attempt to learn more about American Home Shield, I agreed to "take a look" at the package of information. The sales person i spoke with assured me doing so would NOT cause a contract to be created. I wanted to look over the information and then make a decision...
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Review
#1518482 Review #1518482 is a subjective opinion of poster.
Product
American Home Shield Account

American Home Shield in District 1, Tennessee - Stop billing me. I moved 10 months ago and made 6 attempts to close this account

1.0
Details
I sold my old house 10 months ago and have made 6 attempts to close this account without any success. I had to change my credit card to stop the billing. Every time I call I am told the same thing. "Your account is now canceled and will process a refund in 7-14 days." I have yet to get any kind of confirmation, refund, email, text message, phone call, or even a regular letter showing this issue has been resolved. This morning I got a past due notice via email. Stop billing me, close this account, and send me my refund. You are stealing my hard earned money!!! Robert Knight
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Review
#1498117 Review #1498117 is a subjective opinion of poster.
Product
American Home Shield Account
Reason of review
Poor customer service
Loss
$557
Preferred solution
Full refund
Tags
  • Liar Bad Service
  • American Home Shield Awful Service
  • Do Better
  • Close My Account

Contact American Home Shield Customer Service

Mailing Address:
American Home Shield Corporation
860 Ridge Lake Blvd.
Memphis, Tennessee 38135
United States
Phone:
(800) 776-4663
All American Home Shield Contacts