Product: American Home Shield 3x3 Combo Protection Plan Clear all filters (6 of 6 reviews match)
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1 comment
remain on hold for cancelation and never got an agent to get help I was told you have to wait for renewal date in order to cancel do not give out credit card info they keep In system so you can not cancel I call my bank and asked to block future charges to my account...
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Anonymous
#1414593

completly agree

Author
Product
American Home Shield 3x3 Combo Protection Plan
Reason of review
Return, Exchange or Cancellation Policy
Loss
$345
Preferred solution
Full refund
Review #1163192 is a subjective opinion of poster.
0 comments
1.0
Details
We had two incidences this year.One was that both of our houses hot water heaters went out a month apart from each other. The technicians they sent us (two different companies) charged us 400% over the 35.00 permit fee that they never even submitted for. We notified...
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Author
Product
American Home Shield 3x3 Combo Protection Plan
Reason of review
Poor customer service
Loss
$600
Preferred solution
Replace the dryer that is not able to be repaired as the contract claims you will.
Review #1075858 is a subjective opinion of poster.
0 comments
1.0
Details
This is a complaint against American Home Shield and A & K Garage Door Company of Shreveport Louisiana. First off, AHS does not cover Garage door assemblies, only a portion of the opener - I was not aware of this. I placed my service request and after waiting a week I...
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Author
Product
American Home Shield 3x3 Combo Protection Plan
Reason of review
Bad quality
Review #1016096 is a subjective opinion of poster.
0 comments

American Home Shield - Waste of money

I called three times, and each time there was some fine print in a buried section of the contract that ended up costing me money. They state they will pay up to $10 per pound of freon for A/C repairs, but considering that the A/C repair company charges around $70 a pound, AHS is really not covering much at all. I've been paying $50 a month for coverage and to date I've received a grand total of zero value in return, actually it ended up costing me money because the company's the sub-contract with will try to rip you off while they have you over a barrel. Had a leak in my attic that was caused by a squirrel (not covered of course) and the company they sent out to do the repairs was going to charge us $1200 to fix the 4 holes in the flex lines. I called another company who came out and did the same repairs for $250. Took them less than 30 minutes to do all of the repairs. When I questioned the the first plumbers about their extremely high quote, his response was along the lines of "I have a lot of overhead" and "If you can find someone else who can do it cheaper then go ahead". Just really don't like being taken advantage of.
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Author
Location
Augusta, Georgia
Product
American Home Shield 3x3 Combo Protection Plan
Reason of review
Not as described
Review #880604 is a subjective opinion of poster.
0 comments
1.4
Details
SEPTIC SYSTEM PUMPING & SEPTIC SEWAGE EJECTOR PUMP I have a two alternating pump septic system, where one of the pump that pumps out the effluent has failed. AHS is not covering the pump saying it is not a sewage ejector pump. Sewage is made up of ***, Liquid/Effluent,...
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Author
Location
Great Falls, Virginia
Product
American Home Shield 3x3 Combo Protection Plan
Pros
  • Initial contact
Cons
  • Not honoring the warranty
  • Wait times for repair
Reason of review
Warranty issue
Loss
$1290
Preferred solution
Deliver product or service ordered
Review #857212 is a subjective opinion of poster.
1 comment
This complaint is being filed against American Home Shield of Virginia, Inc. (“AHS”) regarding a breach of contract related to a home warranty policy. I purchased a home warranty contract known as the “3x3 Combo” plan which became effective on March 23, 2016. Under...
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Anonymous
#1147035

Get a second opinion within the 30days of Total Plumbing coming to your home. Its your right.

Author
Location
Mechanicsville, Virginia
Product
American Home Shield 3x3 Combo Protection Plan
Reason of review
Warranty issue
Preferred solution
Abide by your contract!
Tags
  • Total Plumbing
Review #832465 is a subjective opinion of poster.