Don't waste your money with this company. It's a rip-off.
I paid the 460 dollars for the ' coverage'. I called regarding my microwave door. The spring/tension rod broke causing the door to drop breaking the glass. Tech showed up and explained to me the whole door will be replaced.
Great! But hold on. I even told the tech that all it needed is spring/tension rod. The Tech even told me I can throw the microwave door out!
He explained to me 5-7 business days a NEW door will be replaced. Guess what American Home Scam calls me 8 days later to told me they not be replacing the door??? Coverage denied. Now after 6 phone , placed on hold a total time of 45 minutes, 5 different and I assume 3 supervisors later my status is still in denial .Their 'explanation' is that I have missing parts?, which is not covered.
That's complete BS!
This company will take your up front money take your $75 when the tech shows up and leave you HANGING and frustrated. Senior citizens beware of this scam.
Product or Service Mentioned: American Home Shield Microwave Warranty.
Reason of review: Poor customer service.
Monetary Loss: $75.
Preferred solution: Deliver product or service ordered.
Store Location: 860 Ridge Lake Blvd, Memphis, TN 38120, USA