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1 comment

Hello, I just received a generic list from ahs saying they regret to inform me that they are unable to renew my contract. No explanation, no nothing.

But you have no regrets taking my money. I'm on the phone now, on hold of course, and I need a LEGAL explanation.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

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The reason is probably that you’ve had expensive claims that didn’t get lost in the giant web of delays and denials; or some behavior on your part, such as being particularly abusive, threatening legal action or harm, refusing to pay non-covered charges after receiving service, or a combination of reasons. They do cancel customers, like any insurance company, at their discretion, without reason. Businesses have the right to refuse service.

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