They sent out some *** that couldn’t figure out how to open the door on system so he gave up. Then they sent out a girl ( I think ) that was able to open it no problem but she couldn’t fix it either then on third try they charged us 80 per pound for refrigerant that sells on eBay for 15 per pound.
We ended up paying a thousand bucks and not even sure if they fixed it. If you want a guy with so many oral piercings he can’t speak and who stares at the ceiling with his eyes going back and forth like windshield washers, the AHS is the company for you.
Reason of review: Warranty issue.
Monetary Loss: $800.
American Home Shield Cons: Customer service wise guy rep, Service company they hired, Paying three times the going rate for refrigerant, Have to hire outside company to check work, No way to talk to customer no service.
Store Location: 7533 22nd Ave, Kenosha, WI 53143, USA