Well then that explains why they took out my Rheem 50 gallon self cleaning hot water heater and gave some junk 48 gallon no self cleaning and told me I had to have an overflow tank charged me 750 on top of the 75 and the 55 I pay monthly BUT MY neighbor who has same house and been there just as long as me and hers went out same time as mine did
Well they gave her the same hot water heater but no over flow tank but both water heaters were contracted out by American Home Shield she got IDEAL their company did the work took 3 days for us both And I got the creeps Home Advanced Service . Maybe they shouldn't take so much contracted work then. Im canceling they will never be in my house again and i called a friend who will fix it for nothing good riddins to AMERICAN HOME SHIELD CRIMINALS THEY THE BIGGEST WASTE OF TIME JUST CALL SOMEONE ELSE SAVE YOUR HEALTH THESE PEOPLE DONT CARE IF YOU DIE WATING TO GET SOMETHING FIXED THEY SHOULD BE SHUT DOWN SHUT THEM DOWN.
Product or Service Mentioned: American Home Shield Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
American Home Shield Cons: 3 weeks for kitchen sink to replace 25 dollar part unacceptable.
Location: Las Vegas, Nevada