My mother had things go wrong with her air cond as well as her air handler upstairs. To sum it all up they dont fix anything, charge the service charge rig it then send someone out the next month to rig it again.
They have enough small print in there contract to cover absolutely NOTHING. Our experience with them and the customer service was absolutely horrible. If you are thinking of using them find someone eles or believe me you will be better off paying out of pocket when something breaks. My mom paid them for 8 years 500$ a year for ABSOLUTELY nothing to be fixed when needed.
They feen on elderly and people wanting the peice of mind thinking they have ins incase of a major break down. My friend works for a major electrical co and his company will not even deal with them being so crooked. They find co. that are desperate that just want that 60$ service charge to lie and move on to the next customer.
IT IS SICK!!!!!