We reported an AC outage last Thursday, 11 July. The quickest they said they could get a technician dispatched here would be Tuesday, 16 July.
The local company was able to get someone here today; however he did not have the correct part and would have to order it. This required further approval from AHS.
AHS told us that it would take another 5 days to approve! We are elderly with 2 dogs in the house and all are suffering!
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.