American Home Shield was notified of a covered AC unit failure 2 years in a row due to a leak in the Freon.
Both times there agent dispatched refilled the freon even though leaks were identified.
After inspection from an outside agent they did agree to replace the unit.
One year later the Air conditioner leaked water due to faulty install.
AHS won't honor the warranty parts and workmanship because we did not renew our service with American home warranty. The failure on the system has voided the warranty on a recently installed furnace.
Water in damage from an improper unit and install leaks water onto the furnace voiding the furnace warranty.
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Bad quality.
Monetary Loss: $6000.
Preferred solution: Full refund.
Location: Oxford, Pennsylvania