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Bad customer service ... put me on hold for hours literally.

Simply just put me on hold forever on the phone.. Either they don't put enough customer service ... Machine says : your call is very important to us, please stay on the line and the next available representative will assist you ... repeats for tens time.

Since I have to put 100 words minimum so I will repeat : Bad customer service ... put me on hold for hours literally. Simply just put me on hold forever on the phone.. Either they don't put enough customer service ...

Machine says : your call is very important to us, please stay on the line and the next available representative will assist you ... repeats for tens time.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

American Home Shield Pros: Concept.

American Home Shield Cons: Wait time on telephone always over 30 minutes.

Store Location: 2026 Factory St, Kalamazoo, MI 49001, USA

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