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3/31/16 my wife called in a service request because our heater as part of our HVAC is not coming on for three days now. A contractor was assigned and the name given and were to call back with a date and time of service and AHS told her there were cancellations and that the contractor would be out late in the day.

There was a no show and the contractor did not call with an appointment date and/or time.

4/1/16 I called to address the problem and I got an automated service request. I couldn't speak with a "live" person without results.

Reason of review: Poor customer service.

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